Senior Leave of Absence Specialist

U.s.RemoteFull-timesenior

Other

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Melita Group is an HR, Benefits, and Payroll Outsourcing company that has served small and mid-sized employers in the U.S. and abroad for over 30 years.

Technical Tools

mentoring

Melita Group is an HR, Benefits, and Payroll Outsourcing company that has served small and mid-sized employers in the U.S. and abroad for over 30 years. We help our clients succeed by innovating, serving, and supporting their HR, Employee Benefits, and Payroll needs, and we live by a set of shared values centered on integrity, accountability, and results.

This position requires deep expertise in federal and state leave laws, the credibility and judgment to guide peers on tough cases, and excellent communication. This position will report to our Vice President of HR Services.

Manage a book of clients, serving as the primary contact for employees, managers, and benefits vendors on all leave matters, including FMLA, CFRA, PDL, PFL, disability, military, personal, and company-specific leaves.

Intake leave requests, make designations, and recommend leave to client HR contacts and managers for review and approval.

Oversee the full leave lifecycle from initial notice through return to work, including communications, paperwork, and routine claims issues with vendor partners.

Coordinate with Benefits and Payroll on benefit continuation, premium collection, and pay impact during leave.

Maintain complete and accurate records of leave and accommodation requests in accordance with all legal requirements.

Serve as the senior subject matter expert on all aspects of leave administration, including FMLA, CFRA, PDL, PFL, and other state-specific leave laws.

Act as the go-to resource for other LOA Specialists on complex, sensitive, or escalated cases, partnering with internal HR Consultants and external counsel as needed.

Provide expert guidance and education to clients, employees, managers, and Melita team members on leave policies and procedures.

Monitor regulatory changes and help the team translate updates into clear, actionable practices.

Help maintain and improve LOA workflows, templates, communications, and documentation standards.

Identify opportunities for process improvement, automation, and AI-enabled efficiency, and partner with leadership to implement them.

Bachelor's degree in HR, Business Administration, or a related field preferred.

5+ years of leave administration experience with a track record of independently owning a book of clients or complex caseload.

Experience mentoring, training, or serving as a go-to resource for peers.

Strong analytical, problem-solving, and communication skills, with the ability to translate complex regulations into clear guidance.

Exceptional organization, attention to detail, and ownership mindset.

Proficiency with HRIS and leave management software.

Comfort using modern productivity and AI tools to drive efficiency.

HR or leave management certification (PHR, SPHR, SHRM-CP, SHRM-SCP, CLMS) strongly preferred.