Deployment Strategist

We are seeking a Deployment Strategist to lead and project manage our largest and most complex customer deployments. As the primary point of contact for select accounts, you will orchestrate cross-functional teams to deliver successful, timely, and high-impact integration projects. You’ll partner closely with customers, engineering, product, and solutions teams to ensure a seamless onboarding and deployment experience. Your role will be critical in driving customer satisfaction, adoption, and long-term value, while also surfacing insights to improve our products and processes.

• →Own the end-to-end project management of large-scale customer deployments, from kickoff, successful go-live, and beyond
• →Serve as the main liaison between customers and internal teams, ensuring clear communication and alignment on goals, timelines, and deliverables
• →Develop and manage detailed project plans, proactively identifying and mitigating risks to ensure project success
• →Coordinate cross-functional resources, including engineering, solutions, and product, to deliver on complex customer requirements
• →Lead regular status meetings, provide progress updates, and manage stakeholder expectations throughout the deployment lifecycle
• →Surface customer feedback and deployment insights to inform product and process improvements
• →Build and maintain strong, trust-based relationships with key customer stakeholders

• 3+ years of experience in technical project management, management consulting, engagement management, or a related field in technical SaaS environments
• Experience working with technical products and collaborating closely with engineering teams
• Proven track record managing complex, multi-stakeholder projects with high visibility and impact
• Strong organizational and communication skills, with the ability to manage multiple priorities and deadlines
• Excellent problem-solving skills, attention to detail, and a customer-centric mindset

• The cash compensation range for this role is $150,000 - $165,000
• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package

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