IT Project Coordinator, I&O

Job Title:    IT Project Coordinator
Reports To:    Sr. IT Programs Manager
FLSA Status:    Exempt 
Location:    Phoenix, AZ Office

Summary:
The IT Infrastructure Project Coordinator supports the planning and execution of infrastructure and operations projects across the organization. This role partners closely with Senior Project Managers, technical teams, and third-party vendors to ensure projects are delivered on time, within scope, and aligned to business objectives. This position is ideal for someone who is highly organized, detail-oriented, and looking to grow into a Project Manager role.

Essential Duties and Responsibilities:
Project Coordination & Delivery
•    Support end-to-end delivery of IT infrastructure and construction-related projects, including planning, execution, monitoring, operations, and project closeout
•    Coordinate project activities across internal teams, operating companies, vendors, contractors, third-party partners, and cross-functional trades
•    Assist senior Project Managers in managing project workflows and executing projects according to established methodologies and playbooks
•    Ensure accountability for project timelines, deliverables, and stakeholder commitments to ensure successful project completion
•    Develop mitigation and remediation plans to address project challenges and minimize delivery risks
Project Planning & Scheduling
•    Assist in defining project scope, objectives, deliverables, schedules, and success criteria
•    Develop detailed project plans, task lists, schedules, and execution timelines for infrastructure and construction initiatives
•    Coordinate meetings, onsite visits, project walkthroughs, and estimation activities
•    Prepare weekly project status updates and track progress against milestones and deadlines
•    Support resource coordination and planning activities to align staffing and project needs
•    Identify, assess, and track project risks, issues, dependencies, scope changes, and schedule impacts
•    Provide recommendations for improving project management playbooks, processes, and operational efficiencies
Stakeholder & Communication Management
•    Work closely with experienced Project Managers to understand stakeholder priorities, business needs, and communication strategies
•    Provide regular project updates and status reporting to leadership, stakeholders, and project teams
•    Facilitate project meetings, document meeting notes, capture action items, and ensure follow-through on assigned deliverables
•    Coordinate communication and documentation between multiple trades, vendors, and departments to maintain project alignment
•    Escalate unresolved or high-priority risks and issues to senior stakeholders as needed
Documentation & Tracking
•    Develop and maintain project documentation, execution plans, schedules, status reports, and tracking tools
•    Design and organize project documents to support execution, compliance, and operational readiness
•    Collect, organize, and maintain documentation from vendors, contractors, and various project trades
•    Document project outcomes, decisions, and lessons learned to support continuous process improvement
•    Assist with project cost tracking, billing coordination, and development of project cost profiles
Other Duties
•    Regular, consistent and necessary to meet the needs of the business
•    Assists the leadership team and other team members with various research projects and/or special projects
•    Performs other duties and responsibilities as assigned
•    Must conduct self in an ethical, legal, and responsible manner at all times
•    Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Education/Experience:
•    Associate’s degree in information technology, Engineering, or related field, or 1+ years of experience supporting or coordinating Construction or IT projects (preferred)
•    Familiarity with project management methodologies (Agile, Kanban, Hybrid, Waterfall)
•    Strong organizational and documentation skills
•    Experience gathering and documenting business and technical requirements
•    Excellent communication and stakeholder coordination skills
•    CAPM, PMP, or PRINCE2 certification is preferred
•    Experience working with cross-functional and distributed teams is preferred
•    Exposure to IT infrastructure, networking, cloud systems, or construction projects are nice to have.
•    Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Phoenix, AZ office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Occasional travel may be required.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. 

•    Must be able to walk, bend, stand, and reach constantly during a workday
•    Must be able to lift 15 – 20 lbs.
•    Standing for long periods of time (4-5 hours) occasionally
•    Must be able travel via plane or car to events