ENTRY LEVEL SERVICE WRITER LELAND

Nc-Wilmington-entry

OtherEntry Level

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Quick Summary

Key Responsibilities

Customer Experience: Deliver exceptional service by consulting with customers, listening to their needs, and providing clear updates on service estimates and completion times.

Requirements Summary

General automotive mechanical knowledge. Service Skills: Excellent communication skills and a customer-first disposition. Leadership: Demonstrated ability to build teams and lead others effectively.

Technical Tools

OtherEntry Level

Benefits:

401(k)
Bonus based on performance
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k) matching
Company parties
Employee discounts

Automotive Service Manager (Entry-Level Service Writer)

Delaney Tire and Auto

At Delaney Tire and Auto, we are dedicated to providing expert vehicle inspection, diagnosis, and repair. We leverage ASE-certified expertise and years of hands-on experience to keep our customers on the road.

We are currently seeking an Entry-Level Service Writer to manage our service department activities. This is a Store Manager developmental role; we are committed to training our associates and promoting from within the organization.

Responsibilities

As an Entry-Level Service Writer, you will oversee the daily operations of the shop and lead our team of general service technicians. Key duties include:

Customer Experience: Deliver exceptional service by consulting with customers, listening to their needs, and providing clear updates on service estimates and completion times.
Service Coordination: Oversee vehicle inspections, build computerized repair orders, source parts, and make comprehensive repair recommendations.
Sales & Estimates: Present pricing estimates to customers and promote shop service specials.
Leadership: Lead, manage, and train a team of up to 10 employees while upholding our company’s vision and core values.
Shop Oversight: Supervise the diagnosis and repair of domestic, European, and Asian vehicles (cars and light trucks).
Inventory & Maintenance: Maintain accurate inventory counts and ensure the facility remains clean, organized, and professional.

Qualifications

Knowledge: General automotive mechanical knowledge.
Service Skills: Excellent communication skills and a customer-first disposition.
Leadership: Demonstrated ability to build teams and lead others effectively.
Requirements: A valid driver’s license and the ability to work a flexible retail schedule