Senior Analyst, Revenue Operations

Own end-to-end commission calculation, validation, and payout cycles

Ensure 100% accuracy and timeliness of commission payments

Build and maintain audit-ready processes and documentation

Investigate and resolve commission disputes and escalations

Establish strong audit and validation frameworks

Partner with Finance to ensure compliant processes

Build error detection mechanisms and exception reporting

Maintain version control and documentation of comp plans

Own and manage commission tools (e.g., Everstage, CaptivateIQ, Xactly, Spiff, Excel models)

Improve automation and reduce manual effort

Ensure clean integration with Salesforce

Deliver commission reporting and dashboards:

Payout trends

Attainment vs payout alignment

Burn analysis (discounts, SPIFFs, accelerators)

Provide insights on comp plan effectiveness and ROI

Partner with:

Sales leadership (quota, incentives, disputes)

Finance (accruals, payouts, audit)

HR (plan governance, policy alignment)

Act as the single source of truth for all commission-related queries

Identify and fix inefficiencies and error-prone areas

Simplify compensation structures where possible

Support annual comp plan design and rollout

Understand comp plans, payout logic, and tools

Map end-to-end commission process & data flow

Review recent payout cycles and disputes

Identify top risk areas and build audit checklist

Implement audit checks and validation controls

Fix key error drivers (tiers, SPIFFs, payment terms)

Standardize calculation templates and processes

Align with Finance on payout validation & sign-off

Automate calculations and error detection

Build commission dashboards (payout vs attainment vs burn)

Establish governance and documentation

Recommend comp plan improvements and simplification