Lead Salesforce Business Analyst (Remote Eligible)

Location: Pune (Hybrid) | Nagpur (Hybrid) | Indore (Hybrid) | Remote, India (If Eligible) Employment Type: Full-Time Experience: 6+ Years Work Model: Hybrid (3 Days Work From Office per Week | 2 Days Work From Home per Week) / Remote, India (If Eligible) Remote Work Eligibility (India): Candidates residing more than 30 km from any mindZvue office location are eligible for Remote – India. Remote employees are required to work from the assigned primary office location for up to 10 days per quarter for collaboration, planning, and key engagements. Lead Discovery. Shape Solutions. Deliver More—Together. At mindZvue, Lead Salesforce Business Analysts are trusted advisors who own solution discovery, guide implementation direction, and ensure Salesforce solutions deliver real business value. This role blends strategic thinking, client engagement, and delivery leadership, with the flexibility to work remotely or from our offices. If you thrive at the intersection of business strategy and Salesforce execution, this role gives you the platform to lead with impact. What You’ll Do Lead business discovery and requirement definition across complex Salesforce initiatives. Partner with customers and internal stakeholders to: Understand business goals, challenges, and success metrics Translate them into clear, scalable Salesforce solutions Own end-to-end solution definition, including: Business and functional requirement documents Process flows, user journeys, and solution blueprints Act as a solution owner, ensuring alignment between business expectations and technical delivery. Collaborate closely with Salesforce Architects, Developers, and Delivery Leads to drive solution design. Lead and mentor Business Analysts, providing guidance on best practices and delivery standards. Drive UAT strategy and execution, including test planning, validation, and business sign-off. Support change management and adoption, including training materials and enablement. Proactively identify risks, gaps, and dependencies and recommend mitigation strategies. Actively participate in Agile (Scrum) ceremonies, backlog grooming, and sprint planning. Manage multiple client engagements while maintaining delivery quality and stakeholder confidence. Requirements What We’re Looking For Experience & Expertise 5+ years of experience as a Salesforce Business Analyst or CRM Consultant. Strong consulting experience across: Sales Cloud, Service Cloud, Experience Cloud Small, mid, and large-scale Salesforce implementations Proven ability to lead client-facing discovery and solutioning workshops. Functional & Technical Skills Deep understanding of the Salesforce platform, features, and best practices. Strong expertise in: Business process modeling and optimization Requirement elicitation techniques and documentation standards Hands-on experience with: Salesforce configuration (objects, fields, automation, security) UAT planning, execution, and sign-off Proficiency with tools such as: MS Excel (advanced analysis) Visio / Lucidchart / Miro PowerPoint / Google Slide / Canva Jira SQL & relational databases (working knowledge) Exposure to integrations, APIs, and data migration is a plus. Leadership & Communication Demonstrated ability to lead BA teams and influence solution direction. Excellent stakeholder management and communication skills. Strong analytical thinking, decision-making, and problem-solving abilities. Comfortable working with distributed teams in a Hybrid / Remote environment. Certifications Salesforce Business Analyst Certification (Must Have) Additional Salesforce certifications are a plus. Benefits Why Join mindZvue? We are a Salesforce Summit (Platinum) Partner, Great Place to Work® Certified, and ISO-certified organization that truly believes in the power of collaboration. Benefits Crafted for You Flexible Work Model Hybrid Work 3 days Work From Office Per Week 2 days Work From Home Per Week Remote – India (Eligibility-based) Meal Card – ₹3,000 per month Paid Time Off (PTO) – 22 days annually WFH Setup Allowance – One-time ₹8,000 for chair & desk setup at home Monthly Wellness + Phone Reimbursement – ₹2,000 per month Women’s Wellness Leave – 1 paid leave per quarter for self-care Comprehensive Health Insurance – Corporate + Parental coverage A culture that truly values learning, inclusion, flexibility, and well-being Join Our Bandwagon If you’re obsessed with Salesforce, excited by cloud technologies, and eager to create meaningful impact—mindZvue is your next destination. Explore Life at mindZvue: https://mindzvue.com/life-at-mz/ LinkedIn: https://www.linkedin.com/company/mindZvue