Salesforce Business Analyst

Location: Pune (Hybrid) | Nagpur (Hybrid) | Indore (Hybrid) Employment Type: Full-Time Work Model: Hybrid (3 Days Work From Office per Week | 2 Days Work From Home per Week) Bridge Business & Technology. Drive Impact. Deliver More—Together. At mindZvue, Salesforce Business Analysts play a critical role in transforming business challenges into scalable Salesforce solutions. You will work closely with stakeholders, delivery teams, and customers to ensure that every solution delivers measurable business value. If you enjoy problem-solving, stakeholder collaboration, and shaping Salesforce implementations from concept to adoption—this role is built for you. What You’ll Do Analyze business processes, workflows, and system interactions across departments and applications. Engage with stakeholders and end-users to gather, analyze, and document: Business requirements Functional requirements High-level technical specifications Translate business needs into clear, structured documentation for internal and external teams. Collaborate with Salesforce delivery teams to create: Business requirement documents (BRDs) Functional specification documents (FSDs) Process flows, data models, and solution diagrams Support configuration and customization on the Salesforce platform, including: Custom objects, fields, workflows, and automation Assist in UAT planning and execution, including: Test case creation End-user testing Validation and sign-off Monitor newly implemented or enhanced solutions to ensure they meet business expectations. Contribute to the creation of training materials and enablement documentation. Perform data analysis and validation across Salesforce and integrated systems. Communicate effectively with non-technical stakeholders, ensuring clarity and alignment. Support multiple initiatives simultaneously while maintaining attention to detail and delivery timelines. Requirements What We’re Looking For Experience 3+ years of experience as a Salesforce Business Analyst. 2+ years of hands-on experience administering or configuring Salesforce environments (preferred). Experience working on small to mid-scale Salesforce implementations. Functional & Technical Skills Strong understanding of Salesforce platform capabilities, features, and best practices. Experience with: Business process mapping and documentation Requirement elicitation and stakeholder workshops Proficiency in tools such as: MS Excel (formulas & analysis) Visio / Lucidchart PowerPoint Jira Miro SQL & relational databases (basic to intermediate) Exposure to integrations, Web Services, and APIs is a plus. Ability to multitask across projects and follow through to closure. Consulting & Communication Prior external consulting or CRM consulting experience is highly preferred. Excellent interpersonal, communication, and presentation skills. Strong analytical thinking, problem-solving, and decision-making abilities. Certifications (Preferred) Salesforce Business Analyst Certification Other Salesforce certifications are a plus. Benefits Why Join mindZvue? We are a Salesforce Summit (Platinum) Partner, Great Place to Work® Certified, and ISO-certified organization that truly believes in the power of collaboration. Benefits Crafted for You Hybrid Work Model 3 days Work From Office Per Week 2 days Work From Home Per Week Meal Card – ₹3,000 per month Paid Time Off (PTO) – 22 days annually WFH Setup Allowance – One-time ₹8,000 for chair & desk setup at home Monthly Wellness + Phone Reimbursement – ₹2,000 per month Women’s Wellness Leave – 1 paid leave per quarter for self-care Comprehensive Health Insurance – Corporate + Parental coverage A culture that truly values learning, inclusion, flexibility, and well-being Join Our Bandwagon If you’re obsessed with Salesforce, excited by cloud technologies, and eager to create meaningful impact—mindZvue is your next destination. Explore Life at mindZvue: https://mindzvue.com/life-at-mz/ LinkedIn: https://www.linkedin.com/company/mindZvue