Technical Writer

Minitab is seeking an Technical Writer / Information Developer to contribute to the strategic vision for our information products, including online Help resources and technical documentation. In this role, you will support the development, upkeep, and localization of content to meet global user needs. You will collaborate closely with software development teams to deliver high-quality, user-centered products. This position requires a strong understanding of Minitab products, excellent writing skills, and the ability to communicate complex technical information clearly.

• Write, edit, proofread, review, and format information products, including online help materials
• Ensure content is clear, concise, user-friendly, and aligned with established design, style, and quality standards
• Collaborate with subject-matter experts to verify technical accuracy
• Localize content to meet the needs of diverse global audiences

• Update and maintain technical documentation for bug fixes and routine updates
• Revise and sustain authoring processes, including automated scripting and utilities
• Partner with content authors, software engineers, and quality engineers to troubleshoot issues and improve processes

• Provide insight on software development processes and best practices
• Evaluate software features throughout the development lifecycle
• Offer feedback and suggestions to improve product quality and user experience

• Work cross-functionally with Marketing, R&D, UX Design, Customer Success, and other teams
• Provide editorial support and contribute to design initiatives
• Assist in developing blog posts and related content to support brand messaging

• Bachelor’s degree in technical communications, statistics, or a related field preferred
  • Major coursework in statistics is required for technical or business degrees
  • Relevant experience may be considered in lieu of a degree
• One to two years of relevant experience
• Ability to speak, read, write, and comprehend English

Our Benefits:

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

Job application remains open until filled.