Inbound Logistics Specialist

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

Prioritizing our Customers                             

Doing more with less

Thinking Differently         

Respecting one another                             

Moving deliberately and quickly                   

Taking initiative and delivering 

The Inbound Logistics Specialist is responsible for coordinating and scheduling the weekly deliveries of all produce, cpg, and packaging to Misfits Market facilities to ensure that we are able to provide to our customers the items they ordered. This role works closely with the FC receiving teams to coordinate appointments and help ensure there is a steady flow of product coming in to maximize labor efficiency and ensure safe and efficient product flow. This role will be responsible for hitting various KPIs, including reliable on time delivery week after week. In the event of QC or Quality issues, this role will work closely with the FC and internal teams to prepare detailed claims documentation and work cross functionally to ensure claims are approved and paid by our carriers in a timely manner.

Additionally, this role will play an integral role in aiding in the expansion of our 3PL business vertical, allowing us to be a fulfillment partner to outside companies who look to leverage our operational and reporting capabilities to improve their supply chain operations and customer service. You will be responsible for helping build business processes and managing the inbound supply chain to allow for future expansion of this critical business venture for the company.

• →Assist with weekly scheduling of inbound trucks leaving and injecting around various points around the country to make our delivery SLAs
• →Work closely with our carrier and 3PL partners to ensure customer satisfaction and on-time delivery. Driving performance through holding partners accountable by using data and KPIs to show areas needing improvement
• →Monitor and report out key performance indicators such as on time delivery, claim statuses, financial performance, etc on a weekly and monthly basis.
• →Work with cross-functional teams to support the seamless flow of our deliveries from vendors to our facilities.
• →Work closely with our cross docking partners to build density and utilization before departing for long hauls to our facilities.
• →FTL/LTL coordination depending on freight requirements.
• →Work with our operations teams to help support our growing 3PL business and ensure KPIs are hit and tracked
• →Assist in managing the weekly/monthly expenses and work with AP to correct any discrepancies

• 2-3 years of professional experience (preferably in Logistics/Operations)
• Proficiency in Excel & comfort with data
• Excellent communication skills
• Familiarity with supply chain processes
• Problem solving, analytical and multitasking skills
• A team player attitude