$25 – $28/yr

Home Health Portal Management Coordinator

San Diegomid

OtherManagementHealthcareHome Health Portal Management Coordinator

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Quick Summary

Key Responsibilities

Engage in outbound case manager communication through the electronic portal and help to capture referral opportunities,

Requirements Summary

High School Diploma or GED, bachelor’s degree preferred Previous healthcare experience preferred with the ability to read and understand medical documents and terminology.

Technical Tools

OtherManagementHealthcareHome Health Portal Management Coordinator

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.
Benefits Available to All Benefit-Eligible Employees

401(k) retirement savings plan
Mileage reimbursement
Employee Assistance Program (EAP)
Paid vacation, sick leave, and holidays

What We Offer

~3 min read

✓Medical, dental, and vision insurance

✓Flexible Spending & Health Savings Accounts

✓Disability, life, and AD&D insurance

✓Pet insurance

✓Engage in outbound case manager communication through the electronic portal and help to capture referral opportunities, as well as facilitate the completion of referrals that are officially placed with Mission.

✓Perform administrative tasks such as physician verification, insurance verification, assignment of referral, coordination/alerting the field marketer for in-person follow-up, and record keeping on specific account intricacies and profile details.

✓Responsible for providing the highest level of customer service to both internal and external customers in a fast-paced team-oriented environment.

✓Work seamlessly with all team members (both internal and external) to ensure that referral opportunities are captured, conversion-to-admission rates are improving, and timeliness of responses are meeting or exceeding company goals.

✓Build relationships with referral sources and Mission Account Managers.

✓High School Diploma or GED, bachelor’s degree preferred

✓Previous healthcare experience preferred with the ability to read and understand medical documents and terminology.

✓Ability to remain positive and resilient while working under pressure and against deadlines.

✓Excellent verbal and written communication, organizational and problem-solving skills.

✓Proficiency in MS Office Suite.