Communications Manager

MoonPay is for builders with something to prove.

This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. Four offerings make that real: fund, tokenize, trade, and spend. 30M+ customers and 500+ ecosystem partners run on us. Licensed in the U.S. Regulated across the UK, EU, Canada, and Australia.

AI is the default operating mode here. It's woven into every role, and we expect you to use it daily. It handles the manual work so you can deliver on what actually matters.

You'll thrive here if outcomes excite you more than process, if impact motivates you more than titles, and if you want hard problems, real ownership, and teammates who love winning, building, and doing it together.

The bar is high. The pace is real. We're building for what's next, for humans and agents.

Recent recognition:
Forbes' America's Best Startup Employers 2026 . 2nd in Crypto Services on Fortune's inaugural Crypto 100, 
The Sunday Times Best Places to Work two years running.

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.

We're looking for a Communications Manager to serve as a hands-on executor across media relations, partner go-to-market communications, and executive support. Reporting to the Senior Director of Communications, you'll be responsible for turning product milestones and partner launches into polished press materials, pitching stories to reporters, coordinating cross-functional approvals, and keeping our comms engine running smoothly day to day.

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  Pitch and secure coverage across mainstream, tier-1, and industry outlets on an ongoing basis to position MoonPay as a globally recognized brand.

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  Own the end-to-end press release lifecycle — from drafting and internal review through legal approval, partner sign-off, and wire distribution via PR Newswire. 

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  Build and maintain MoonPay's network of media contacts, proactively sourcing new journalists to cultivate ongoing relationships with key press contacts to drive future coverage

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  Field inbound press inquiries, coordinating with internal subject-matter experts to provide timely and accurate responses

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  Track and compile comprehensive media coverage reports and visibility metrics

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  Write supporting content including blog posts on MoonPay’s Newsroom
  Source and draft Assist with award nominations and industry list submissions

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  Prepare briefing documents and talking points for executives ahead of conference panels, fireside chats, and media interviews

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  Support speaker logistics for events — registrations, scheduling, and coordination with event organizers

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  Coordinate across time zones with product, partnerships, legal, and leadership to align on messaging and announcement timing

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  Manage relationships with PR tools and vendor platforms

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  Keep the GTM pipeline tracker up to date and flag scheduling conflicts or dependencies

• 4–6 years of experience in journalism, communications, PR, or media relations — ideally in crypto, fintech, or high-growth tech

• Strong writing skills — able to produce press releases, blog posts, briefing docs, and social content that are polished, accurate, and interesting

• Comfortable working across product, partnerships, and legal teams in a fast-paced, async-first environment

• Highly organized with the ability to manage multiple concurrent projects and a fast-moving editorial calendar

• Experience with wire distribution services and PR tools such as Muck Rack, Cision, or others

• Background in crypto or blockchain — understanding of stablecoins, on/off-ramps, and regulatory landscapes

• Experience coordinating with external PR agencies and international media coverage (not mandatory)

• Prior agency experience at a crypto or fintech-focused PR firm (not mandatory)