Moonpig28d ago

Amazon Marketplace Manager

United Kingdom·London,LondonPermanentmid

OtherManager

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Quick Summary

Overview

Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift…

Technical Tools

ecommerceforecastingperformance-management

As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.

What We Offer

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About the Role

~3 min read

We’re looking for an Amazon Marketplace Manager to take full ownership of one of our most important commercial channels across Buyagift and Red Letter Days.

This is a hands-on, commercially focused role where you’ll drive performance, unlock growth opportunities, and ensure Amazon is operating as a high-impact, strategic sales channel. You’ll work closely with internal teams and our external agency to deliver strong results across sales, conversion, and profitability.

Own Amazon channel performance across both brands, driving growth across sales, traffic, conversion, profitability and account health

Monitor performance data to identify risks and opportunities, making informed commercial decisions to improve outcomes

Develop and execute the Amazon trading plan across key moments including Prime Day, Black Friday and Christmas

Plan and coordinate promotions, pricing, stock readiness and campaign activity to maximise performance

Act as the main point of contact for the external Amazon agency, setting priorities, briefing clearly and holding delivery to account

Lead regular performance reviews with the agency, ensuring actions drive results rather than just reporting activity

Own the optimisation of listings including titles, imagery, keywords, A+ content and overall discoverability

Collaborate with internal teams to improve content quality and ensure catalogue hygiene is maintained

Support Amazon Ads performance, working with the agency to improve ROAS, TACOS, conversion and organic ranking

Manage pricing and promotions to balance competitiveness, customer appeal and margin delivery

Build clear weekly and monthly performance reporting, translating data into actionable insights

Support forecasting, launch planning and peak readiness across the Amazon channel

Work cross-functionally with Trading, Category, Brand, Finance, Operations and Customer teams to align activity and drive results

Bring Amazon insights into the wider business to influence product, range and commercial decisions

Proven experience in Amazon, marketplace or eCommerce roles with clear ownership of channel performance

Strong track record of driving improvements across sales, conversion, profitability and execution

Solid knowledge of Amazon Seller Central and/or Vendor Central, including listings, pricing, promotions and account health

Demonstrated success improving performance through SEO, keyword optimisation, content and advertising

Experience managing and challenging external agencies or partners to deliver high-quality outcomes

Strong commercial judgement with the ability to interpret data and prioritise effectively

Confidence owning KPIs and using performance data to drive action and results

Experience planning and executing key trading events and promotional campaigns

Ability to collaborate effectively across multiple teams and stakeholders

Clear communicator with strong organisation skills and attention to detail

Comfortable working autonomously while making informed, confident decisions

Stage 1: Recruiter Screening Call (20–30 mins)
Stage 2: Interview with Hiring Manager + Team Member (30–45 mins)
Stage 3: Task Presentation to Team (45–60 mins)
Offer! 🎉

Our process may vary depending on role and availability. We keep candidates informed of any changes.

What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.

💆🏾‍♀️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.

🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.

📈 Career Growth: Learning allowances, coaching, and development programs.

🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.

Want to see more?

Check out our Linked In pages below:

Buyagift

Red Letter Days

Moonpig Group

Our Ways of Working:

We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.