We’re looking for an Amazon Marketplace Manager to take full ownership of one of our most important commercial channels across Buyagift and Red Letter Days.
This is a hands-on, commercially focused role where you’ll drive performance, unlock growth opportunities, and ensure Amazon is operating as a high-impact, strategic sales channel. You’ll work closely with internal teams and our external agency to deliver strong results across sales, conversion, and profitability.
Own Amazon channel performance across both brands, driving growth across sales, traffic, conversion, profitability and account health
Monitor performance data to identify risks and opportunities, making informed commercial decisions to improve outcomes
Develop and execute the Amazon trading plan across key moments including Prime Day, Black Friday and Christmas
Plan and coordinate promotions, pricing, stock readiness and campaign activity to maximise performance
Act as the main point of contact for the external Amazon agency, setting priorities, briefing clearly and holding delivery to account
Lead regular performance reviews with the agency, ensuring actions drive results rather than just reporting activity
Own the optimisation of listings including titles, imagery, keywords, A+ content and overall discoverability
Collaborate with internal teams to improve content quality and ensure catalogue hygiene is maintained
Support Amazon Ads performance, working with the agency to improve ROAS, TACOS, conversion and organic ranking
Manage pricing and promotions to balance competitiveness, customer appeal and margin delivery
Build clear weekly and monthly performance reporting, translating data into actionable insights
Support forecasting, launch planning and peak readiness across the Amazon channel
Work cross-functionally with Trading, Category, Brand, Finance, Operations and Customer teams to align activity and drive results
Bring Amazon insights into the wider business to influence product, range and commercial decisions
Proven experience in Amazon, marketplace or eCommerce roles with clear ownership of channel performance
Strong track record of driving improvements across sales, conversion, profitability and execution
Solid knowledge of Amazon Seller Central and/or Vendor Central, including listings, pricing, promotions and account health
Demonstrated success improving performance through SEO, keyword optimisation, content and advertising
Experience managing and challenging external agencies or partners to deliver high-quality outcomes
Strong commercial judgement with the ability to interpret data and prioritise effectively
Confidence owning KPIs and using performance data to drive action and results
Experience planning and executing key trading events and promotional campaigns
Ability to collaborate effectively across multiple teams and stakeholders
Clear communicator with strong organisation skills and attention to detail
Comfortable working autonomously while making informed, confident decisions