Moonpig2mo ago

Director of Product - 12 month Fixed Term Contract

London,LondonFixed Term Contractexecutive

Product ManagementProduct DirectorHead of Product

4 views0 saves0 applied

Apply Now

Quick Summary

Overview

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

Technical Tools

ab-testingb2cecommerce

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

At Moonpig Group, our mission is simple: to help people connect and create moments that matter. As we evolve from an ecommerce brand into the ultimate personal gifting companion, we’re looking for a Director of Product (Ecommerce) to lead some of our most critical customer and platform experiences.

This is a 12-month Fixed Term Contract, starting in early July 2026, with clear accountability for growth, customer outcomes, and execution across multiple ecommerce product domains spanning web and app.

You’ll set direction, make thoughtful trade-offs, and take ownership of results. This role requires someone who can confidently engage with and influence senior leadership and C-suite level stakeholders - bringing strong product thinking, customer insight, and evidence-based recommendations to shape strategic decisions; whilst staying close enough to the detail to ensure teams are solving real customer problems.

Set and own the product vision and strategy across ecommerce domains, making clear, well-reasoned decisions on priorities, trade-offs, and investment

Drive measurable growth in conversion, frequency, attach, retention, and revenue, ensuring product initiatives directly support company OKRs

Engage and influence senior leadership and C-suite stakeholders through clear communication, strong product judgement, and data-led recommendations

Stay actively involved in discovery and delivery on key initiatives, shaping problem statements, reviewing experiments, and unblocking teams where needed

Lead, coach, and develop a group of Product Leaders and Product Managers, setting clear expectations and maintaining a high bar for quality and impact

Role-model a product culture grounded in ownership, curiosity, pace, experimentation, and accountability

Partner closely with Engineering, Design, Data, Marketing, Commercial, and Operations to align strategy and execution across functions and markets

Own product outcomes across multiple international markets, balancing global platform scale with local nuance

Champion experimentation, data-led decision-making, and the adoption of AI-powered product experiences and tooling

Ideally 10+ years’ product experience, including 5+ years in senior leadership roles with clear ownership of commercial outcomes

Proven track record of driving meaningful growth and revenue impact within a high-scale B2C ecommerce environment

Strong strategic capability combined with the ability to dive into detail to solve complex product challenges

Confidence making decisions with imperfect information, taking accountability for results

Experience engaging and influencing senior leadership and C-suite stakeholders

Background leading multi-team, multi-market product organisations at scale

Deep care for how products are built, not just what gets built

Passion for building high-performing product cultures grounded in trust, ownership, and high standards