Moonpig1mo ago

Head of Partner Growth

United Kingdom·London,LondonPermanentexecutive

OtherPartner

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Quick Summary

Overview

Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift…

Technical Tools

segmentforecastingperformance-management

As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.

What We Offer

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About the Role

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Deliver YoY growth from the partner base across all categories, including GMV, revenue and contribution
Own intake margin performance, including commercial terms, funding and mix optimisation
Translate commercial targets into clear partner plans and actions, with strong follow-through on delivery
Build and execute partner growth plans by segment and category, with a focus on scalable performance

Define and implement partner segmentation and coverage models across strategic, growth and long-tail partners
Translate category strategy into clear partner priorities, growth plans and range actions
Establish weekly and monthly reporting, forecasting and performance cadences
Use data to identify risks early, close gaps quickly and keep performance visible across the portfolio

Lead joint business planning with priority partners, including Peak plans, exclusives, funding and proposition development
Drive partner engagement and long-term performance across the portfolio
Maintain a high bar on partner standards, governance and delivery in collaboration with Partner Operations
Step in directly where needed to unlock material growth or resolve performance issues

Own the development of a stronger, more compelling range across categories, balancing quality, depth and customer appeal
Set range architecture and gap-closure plans to improve proposition, giftability and customer confidence
Work with partners to develop differentiated experiences that stand out in the market
Own the strategy and development of digital vouchers, multi-choice decision vouchers and retail boxes to support growth in third-party channels

Lead the new partner pipeline across priority categories, ensuring strong volume, quality and incrementally
Define target partner lists, segmentation rules, quality thresholds and conversion expectations
Oversee conversion through to contract signing, with a clear handover into onboarding
Ensure the pipeline is disciplined, well-prioritised and aligned to category growth opportunities

Lead, coach and develop a multi-disciplinary partnerships team
Set clear priorities, ways of working and a high-performance team culture built on pace and accountability
Build capability across account planning, negotiation, forecasting, commercial judgement and performance management

Collaborate closely with Trade, Marketing, Product & Tech, Onboarding, Finance, Customer and Operations
Influence product, tooling and workflow improvements that enable scalable partner growth
Ensure partner performance is connected to customer outcomes, commercial performance and operational execution

Delivering measurable YoY growth and improved intake margin from the partner base

Building a more structured, forecast-led partner operating model

Growing a stronger, more giftable range across core categories and third-party channels

Improving pipeline quality and conversion, with better focus on priority partner opportunities

Raising partner standards and reducing avoidable partner-related customer issues

Stage 1: Recruiter Screening Call (30 mins)
Stage 2: Competency / Panel Interview (60 mins)
Stage 3: Final Interview with Senior Stakeholders (60 mins)

Our process may vary depending on role and availability. We keep candidates informed of any changes.

What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.

💆🏾‍♀️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.

🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.

📈 Career Growth: Learning allowances, coaching, and development programs.

🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.

Want to see more?

Check out our Linked In pages below:

Buyagift

Red Letter Days

Moonpig Group

Our Ways of Working:

We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.