Moonpig1d ago

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Insight Analyst

United Kingdom·LondonPermanentmid

OtherInsight Analyst

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Quick Summary

Requirements Summary

💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. 💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).

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OtherInsight Analyst

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

What We Offer

~1 min read

About the Role

~5 min read

We're looking for an Insight Analyst to join our Analytics & Insight team and help drive data-informed decision-making across Moonpig UK.

This is an exciting opportunity for someone with a strong analytical mindset who is looking to develop their technical and commercial skills within a fast-paced e-commerce business. Working closely with Analytics Managers and stakeholders across the organisation, you'll support the delivery of high-quality analysis, reporting and actionable insights that help improve performance across trading, marketing, customer behaviour and product performance.

You'll play a key role in turning data into meaningful stories, ensuring insights are accessible, accurate and impactful while building a strong foundation in analytics and commercial thinking.

Support analysis across key business areas including trading, marketing, customer behaviour and product performance.

Translate data into clear, actionable insights, identifying trends, anomalies and opportunities.

Deliver ad-hoc analysis to answer business questions and support decision-making.

Explore datasets proactively to uncover patterns, opportunities and potential issues.

Partner with teams across Trading, Marketing, Product and Finance to understand their analytical needs.

Present findings clearly and confidently to non-technical audiences.

Support stakeholders by providing timely analysis that meets the pace of business operations.

Break down business questions into structured analytical approaches.

Ensure all analysis and reporting outputs are accurate, reliable and well validated.

Contribute to the development and improvement of dashboards, queries and analytical workflows.

Collaborate with Data Engineering and Business Intelligence teams to understand data sources and maintain consistency.

Identify opportunities to improve, automate and streamline recurring reporting and processes.

Continuously develop technical capabilities, including SQL and BI tools, alongside commercial understanding.

Seek feedback and apply learnings to improve performance and effectiveness.

Contribute positively to team discussions, knowledge sharing and collaborative problem-solving.

Take ownership of assigned work, delivering high-quality outputs to agreed deadlines.

Demonstrate curiosity about the business and how analytics contributes to commercial performance.

Experience in an analytics, data or similar role, with internships and relevant academic projects also considered.

Degree in a quantitative discipline such as Mathematics, Economics, Computer Science or Engineering.

Basic to intermediate SQL skills and strong Excel capability.

Familiarity with BI tools such as Tableau or similar visualisation platforms.

Exposure to Python or R would be advantageous but is not essential.

Strong analytical and problem-solving skills with excellent attention to detail.

Ability to communicate data and insights clearly and concisely to a range of audiences.

Interest in understanding commercial drivers and how businesses make decisions.

Effective organisational and time management skills with the ability to manage multiple priorities.

Collaborative approach with the ability to build positive working relationships across teams.

Reliable and accountable, delivering work accurately and on time.

Growth mindset with a genuine curiosity to learn, develop and continuously improve.

Stage 1: Recruiter Screening

Stage 2: Interview with the Hiring Manager

Stage 3: Task / Assessment Stage

Stage 4: Potential final meet & greet with the Team Director

Our process may vary depending on scheduling and business requirements, but we'll keep you informed throughout every step of the journey.

What's in it for you?

We believe in empowering our team to do their best work. Enjoy:

💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.

💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).

🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.

📈 Career Growth: Learning allowances, coaching & development programs.

Want to know more?

Explore our full benefits package: here

Our Ways of Working:

We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.