Bank Domiciliary Care Worker

About us 

We’re Morden College: an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported.

We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our care home. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 at the award-winning John Morden Centre.

At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of the Morden College team, you’ll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference.

About the role and who we are looking for

This is a new role for Morden College and as a Bank Domiciliary Care Worker, your purpose will be to provide residents with a “good life” by promoting dignity, independence, choice and fulfilment within a policy of managed risk taking. 

You will provide care to residents, enabling them to remain independent, by providing personal care, assessing, monitoring and evaluating individual needs as well as supporting residents with household and some housekeeping tasks.

It’s important that you not only promote mental health and physical wellbeing to residents aiming to maximise their independence and meaningful engagement but also that you are able to update and maintain accurate care plans, records, assessments and are able to communicate this with families, GP’s, and other professionals.

We are looking for people who are committed to challenging ageism, promoting healthy ageing, combatting loneliness while promoting equity, diversity and inclusion within communities; and, comfortable with using technology to ensure that we are being as efficient and effective as possible.

Main duties and responsibilities:

• To be approachable, receptive, and reactive to resident needs, providing day to day personal care, reporting any changes in a resident’s condition to the appropriate professional to ensure their wellbeing, security, and safety. 

• To monitor resident’s dietary needs, assist with the preparation of food, drinks, and snacks. To assist with eating and drinking, monitor, record, and report weight fluctuations.

• Be responsive and sociable, encouraging residents to participate in social and occupational activities designed to stimulate and enhance their highest quality of life.

• Be aware of how to apply the principles of the Mental Capacity Act (2005) to protect people who lack capacity and maximise their ability to make decisions or participate in decision making.

• To provide domestic and practical support, washing up, cleaning spillages, hoovering, bed making, linen changes, clothes washing/ironing and cleaning hygiene areas. Ensure a hygienic and odour free environment, encouraging residents wherever possible to be involved to foster a homely environment.

• To carry out shopping trips/pension collections when required. 

• To assist and administer medication, recording accurately details of the assistance given or medication administered. To monitor stock levels, supporting the resident to order medication when required. 

• To update care documentation, to include care and support plans, medication records, risk assessments and any other resident related documentation to ensure safe, person centred, efficient and effective working. 

• To enable good 2-way communication with colleagues and residents, being supportive, inclusive, and encouraging a culture of mutual respect.

• To maintain good communication with families, GP’s, the Community Nursing Team, and other professionals to ensure continuity of care. 

• Always respond positively and cheerfully to all enquiries, reporting any repairs required to college property to the Property Services Team. Role model compassion and respect in all aspects of the work. 

• To be aware during your shift of health and safety obligations, ensuring the environment is safe for the resident, equipment is checked prior to use and cleaned thoroughly after use.

Skills, Qualifications and Experience:

• Care Certificate
• QCF Level 2 Diploma in Health and Social Care
• QCF Level 2 Award in End-of-Life Care 
• Minimum of 6 months experience in a residential care setting for older adults, including understanding of care responsibilities towards individuals, families and carers and team members in relation to safe-guarding and health and safety procedures.
• Effective communication skills that promote the needs of people who use the service.
• IT literacy specifically Microsoft packages