Compliance Specialist - Client Advocacy Team

• →Accepting inbound calls and placing outbound calls.
• →Gather medical treatment documentation.
• →File review and analysis identifying actionable tasks to build medical documentation.
• →Communicate with medical providers to confirm and/or follow up on client treatment.
• →Communicate with existing clients to gather treatment details.
• →Enter information in the applicable system/software with accuracy.
• →Compose email correspondence to providers, and legal staff.
• →Work with leadership and other team members to deliver high quality service and great working environment.

• High school diploma or GED is required; college preferred.
• Ability to communicate professionally and effectively.
• Used to adapting in an ever-changing environment and handling multiple priorities.
• Able to multitask and learn quickly.
• Must thrive in a team environment.
• Reliable and dependable.
• Excellent comprehension and critical-thinking skills.
• Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Prior medical or case management experience (preferred not required).

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