Security Supervisor II-MSH-Full Time

The Security Supervisor II assumes command of Security operations for assigned tour to protect and safeguard Medical Center staff, patients, visitors and property. Supervises and assigns work to Security Supervisor IIs, Coordinators and Security Officers.

1. Assigns daily assignments and posts to Security personnel based on established priorities or needs of the department. Supervises subordinate personnel in the field and office during designated tour.

2. Adjusts assignments as needed in the event of emergency situations. Instructs Security personnel on tour in their duties and frequently tests their knowledge of their responsibilities.

3. Conducts periodic performance evaluations of subordinate personnel and makes recommendations for promotion. Schedules and approves vacations and requests for days off.

4. Ensures that a sufficient number of personnel are trained in assignments requiring specific skills. Apportions work load among members assigned to respective tours.

5. Oversees the distribution, use, serviceability and proper care of Security Department equipment including alarms.

6. Evaluates the effectiveness of assignments and the training needs of Security personnel. Reports any deficiencies to the Director of Security or Security Operations Manager.

7. Provides input as to policy development regarding day-to-day operations of Security Department. Implements existing policies and procedures and informs members of Security Department of current directives and orders.

8. Ensures that incident reports are made on all significant security related incidents occurring on the Medical Center complex or perimeter.

9. Inspects incident reports, theft reports and supervisors activity reports submitted by subordinate personnel for completeness and accuracy.

10. Prepares investigative reports of neglect of duty or improper performance by subordinates and initiates disciplinary action when warranted. Examines all departmental records for completeness and accuracy.

11. Makes frequent personal inspection of general appearance of Security personnel. Initiates requests for or reviews requests for uniform replacement made by Security personnel.

12. Cooperates with other departments and agencies in accomplishing objectives of Security Department. Ensures Mount Sinai departments are kept informed of all conditions which impact upon them.

13. Maintains working knowledge of Security Departments Operations personnel in emergency situations. Responds and directs Security Operations personnel in serious situations.

14. Supervises distribution and security requirements of employee paychecks.

15. Conducts grievance hearings as required.

16. Maintains adequate staffing in accordance with established models ensuring equitable distribution of posts, overtime, and time off.

17. Supervises a proactive security operation on his tour as evidenced by rates of security reminders, positive contacts and security education/crime prevention.

18. Ensures a properly trained force by conducting routine quality assurance evaluations and by using opportunities for formal and informal training classes in subject areas that require reinforcement.

19. Improves morale and work place environment by rapid attention to uniform and equipment needs, adherence of individuals to appearance standards and constant monitoring of work sites and locker rooms for cleanliness and maintenance.

20. Improves communication on the tour by coordinating a semiannual program where field supervisors and coordinators meet in teams with all of the members of the tour to exchange ideas.

21. Provides input on operational issues, completion of timely and well considered evaluations on subordinates and by taking positive steps in the recognition and resolution of complaints and inequities.

22. Responds to and direct security personnel in serious situations maintaining liaison with non-security personnel and ensuring complete reporting and documentation.

Education Requirements

High School graduate

6 months security-related training

Experience Requirements

NYS Drivers License

Licensing and Certification Requirements

Name: Drivers License

Issuing Agency: NYS/Department of State