Unit Secretary 6W Med/Surg Part Time Evening 3pm-11:15pm-MSM

Performs clerical and receptionist duties essential to the operation of patient care as directed and also receives instructions from physicians and nurses

A. Clinical/Technical/Service

• Performs clerical and receptionist duties essential to the operation of patient care as directed and also receives instructions from physicians and nurses
• Insures correct patient identification on all patient care medical record forms, documents and requisitions.
• Maintains up-to-date patient rosters and staff assignments in Epic Bedtime and other demographic data in a timely manner (e.g., locator board, TPR, BP, weight book
• Maintains a system for tracking the location of each patient on the unit.
• Assigns RNs in Orchestrator as applicable
• Maintains the Unit Staff Schedule for the shift, noting all breaks and coverage and assigned admissions either in paper or Epic Assignment Wizard
• Schedules with appropriate departments and/or individuals, patient appointment, treatments, diagnostic procedures, etc.
• Maintains neat and orderly bulletin boards.  Posts and removes information appropriately in order to keep data current
• Maintains a neat and orderly nurses’ station.
• Responsible for maintenance of patients’ charts and removes selected excess pages from the patients’ charts and stores properly.
• Files and/or staples laboratory and tests results into patients’ charts, (including computer print-outs)
• Checks all patients’ charts daily for completeness, order and proper identity ( ie IMM forms, Patient Belongings List, CARE Act Authorizations form; Discharge Notice, Discharge Information, etc)
• Performs a variety of duties relating to admission, discharge, death and/or transfer of patients in a timely manner in the EMR
• Assist in patient flow by expediting the discharge status of patients in Epic/EMR and facilitating need for bed cleaning  and assisting the nursing staff to take/receive hand off reports to accommodate admissions/discharges
• Responsible for facilitating communication with the heath care team.
• Assembles medical charts, prepares bed and door tags for admission
• Requests from Medical Records, the old chart of re-admitted patients
• Relays to other departments, relative information concerning admissions, transfers or discharges
• Greets new admissions, introducing self and orienting patients to call system and physical facilities
• Participates in safety initiatives on the unit to insure patient identification and zero harm
• Maintains an up-to-date record of all patients who are discharged, deceased or transferred
• Assists in the maintenance of par levels of supplies and equipment
• Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area

Age Specific Competencies (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) 

• Identifies physical, behavioral and emotional characteristics typical for the age group
• Modifies approaches based on patient age-specific needs and responses to treatment
• Provides care for patients based on age-specific needs
• Uses communication techniques which are age appropriate

B. Organizational/Managerial

• Participates in the department’s performance improvement activities as demonstrated by active collection and logging of required data.
• Maintains patient/employee confidentiality in the management of information

C. Educational/Professional Development

• Participates in the development of other staff members
• Meets regulatory, licensure and annual health assessment requirements

D. Communication/Relationships

• Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others
• Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community
• Performs a variety of receptionist duties with courtesy and sensitivity
• Answers and screens phone calls, provides information, and refers calls when appropriate
• Receives and transmits messages
• Answers patients’ intercom call lights and refers requests to appropriate persons
• Greets visitors and provides direction and non-medical information as necessary
• Maintains positive communication with patients, visitors and staff
• Adheres to the Mount Sinai Health System (MSHS) legal and ethical standards
• May be required to perform other duties as assigned

Items 1-37 are essential functions of this position under the Americans with Disabilities Act

• High School Diploma or equivalent
• Evidence of satisfactory job performance from previous employer and satisfactory references.
• Basic computer skills to support a nursing unit/service

Collective bargaining unit: SEIU 1199-MSSL