Senior Specialist, Billing

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.

Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.

We're looking for a Senior Specialist, Billing to take full ownership of how Moxie bills, collects, and reconciles revenue — and to lead the transition to a new accounting system that will serve as the backbone for that work going forward.

You'll also be building the automation and reporting that turns billing from a manual, spreadsheet-driven process into a scalable system — and becoming the person leadership turns to first when they want to understand how billing is actually performing.

• Own billing, collections, and reconciliation end-to-end, and become the single point of contact service teams rely on for billing questions

• Lead the new billing module implementation from scoping through go-live

• Build billing automation on top of the new system, covering the majority of revenue categories and meaningfully reducing manual, spreadsheet-based work

• Establish consistent, enforced overdue invoice tracking and drive a visible reduction in aged AR, along with a live, self-updating view of invoiced/collected/charged/delta for leadership

• Surface and help solve the harder structural problems the migration exposes — like reconciliation across entities or revenue types — and propose how to manage them

• Someone who can fully map how each revenue type is calculated, billed, and reconciled today — including where the manual breakpoints are — and use that understanding to redesign the process, not just operate it

• Experience owning a system implementation or migration end-to-end (scoping, sequencing, executing), not just working within a finance system someone else built

• A track record of building repeatable, automated processes out of manual or spreadsheet-heavy foundations

• Comfort operating with real autonomy and ambiguity — this role has one owner, not a committee, and success depends on knowing when to move and when to flag something to Finance or leadership

• Strong cross-functional collaboration instincts, particularly with Finance on month-end close and with service teams on their specific billing needs