MSF Speaking Out studies Digital Communications work-study trainee (contrat d'alternance)

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 24 sections, 26 associations and other offices together. MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.

The MSF Speaking Out Case Studies (SOCS) is a series of studies from Médecins Sans Frontières that openly examines and analyses the organisation’s actions and decision-making process during humanitarian emergencies that have led it to speak out or not. The Speaking Out Case Studies document critical humanitarian dilemmas, constraints and controversies surrounding speaking out throughout the history of MSF. The SOCS project assists all MSF members, and a growing external audience in understanding how speaking out articulates with humanitarian interventions.

14 case studies and 4 podcasts series are available in English and French at www.msf.org/speakingout . SOCS based learning courses are also accessible on TEMBO, the MSF learning platform: https://tembo.msf.org/

The SOCS Project is under the responsibility and the supervision of the MSF International Board (lB).

The SOCS Comms work-study trainee is part of the SOCS team. He/she reports to the SOCS project manager and works closely with the other members of the SOCS team.

We are seeking a dynamic and highly skilled Communications Work-Study Trainee to strengthen the visibility, engagement, and accessibility of the Speaking Out Case Studies project.

The role requires expertise in digital communications, content development, and campaign implementation, combined with a genuine and strong interest in humanitarian affairs, international relations, and global health issues.

The Communications Work-Study Trainee will be able to translate complex content into compelling digital narratives, support audience engagement strategies, and develop campaigns that increase reach among humanitarian practitioners (within and outside MSF), academics, students, and other humanitarian stakeholders.

• Help strengthen and implement digital communication strategies to increase visibility and engagement around the Speaking Out Case Studies project.

• Help develop and manage multi-channel communication campaigns across mailouts, LinkedIn, and SOCS Sharepoint page.

• Create campaign calendars and coordinate content dissemination aligned with the SOCS project milestones and MSF priorities relevant to SOCS topics.

• Monitor campaign performance using analytics and propose adjustments to improve impact and audience reach.

• Support audience development and community engagement initiatives.

• Produce high-quality and engaging written content in English and French, including:

  • Mailouts

  • LinkedIn content

  • Interviews

  • Web content

  • Promotional materials

• Translate complex content into accessible and engaging communications pieces.

• Help identify stories and communication opportunities.

• Help ensure editorial consistency, tone, and quality across all channels.

• Support proofreading, and adaptation of existing content.

• Help improve content on SOCS website, and Sharepoint page.

• Optimise content for digital audiences and search visibility (SEO awareness desirable).

• Contribute to improving user experience and accessibility of online resources.

• Track communication indicators and produce performance reports.

• Analyse engagement data and audience insights to inform future communication strategies.

• Excellent writing and storytelling abilities for digital platforms such as Sharepoint, LinkedIn, and Website.

• Ability to translate complex topics into clear and compelling narratives.

• Strong understanding of digital communication campaign tactics, analytics, and audience engagement.

• Familiarity with the Microsoft 365 suite including Sharepoint and Viva Engage.

• Strong organisational skills with the ability to manage multiple projects and deadlines.

• Ability to work autonomously.

• Enjoys team work

• Knowledge of SEO and digital performance metrics is an asset.

• Bachelor or Master level in Digital Communications or a related field.

• Mandatory: Full professional proficiency in English and French, both written and spoken.

• Additional languages are considered an asset.