Credit Control Administrator

Founded in 1996 in South Africa and identified in London Stock Exchange’s ‘1000 Companies to Inspire Britain’, M&S Logistics is a global tank container operator specialising in the intermodal transport of bulk liquids with a fleet size of over 9,500 tank containers. The company’s headquarters is in the UK with offices in the Netherlands, France, Singapore, China, South Africa, the Americas, Thailand, Dubai, India, Korea, Taiwan, Saudi Arabia and Germany with further office openings planned this year.

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We believe that by creating mutually beneficial relationships and adding value to every person or organization that works with us, we will attract and retain the best people, be they staff, customers or suppliers. This will enable us to successfully grow the business in size and profit.

Job Title:-  Credit Control Administrator

Site:-          Cape Town, South Africa

The purpose of this role is:-

To support billing governance across global entities by reviewing and releasing invoices, managing customer portal submissions, administering invoice disputes, and helping resolve billing differences. The role supports accurate billing, strong audit trails, and improved cashflow.

What you will do:-

• Review and manage invoices
• Ensure invoices are released and issued in line with internal billing timelines
• Submit invoices via M&S customer portals and maintain evidence of submission
• Monitor portal status and resolve rejections
• Accurately log and track invoice disputes in line with company policy
• Liaise with Operations and Sales regarding billing queries
• Support multi-entity and multi-currency billing processes
• Assist with identification of billing differences/errors
• Support Credit Control and work collaboratively to minimise aged billing and prevent avoidable overdue debt
• Maintain accurate billing records and audit trails
• Support month-end billing checks, reconciliations, and internal reporting

What you will bring:-

You will have previous experience in Accounts Receivable or billing administration and understand billing governance and invoicing processes. Methodical and process driven, you will have strong IT and systems knowledge and experience of using customer invoicing portals or web-based platforms. The successful candidate will have high attention to detail and accuracy, along with strong administrative and organisational skills, they will be calm under pressure and able to manage high invoice volumes, meeting deadlines. Experience of working with cross-functional teams and supporting dispute logging or invoice query processes are essential along with strong written and verbal communication skills and an ownership mindset. The successful candidate will be customer-focused with a professional manner.

Experience of working in multi-currency or multi-entity environments or a logistics, freight forwarding or global service environment are desirable but not essential. AAT or similar finance qualifications are also desirable.

The candidate needs to live in commuting distance to our Cape Town office.

What you will receive:-

• A competitive salary
• Discretionary bonuses
• 15 days holiday, increasing with service, plus statutory holidays
• Your birthday is important, so you get the day off!
• A long service day each year for every 5 years of service, up to a maximum of 5 days at 25 years’ service.
• A caring, friendly, family culture with strong values
• The chance to work in a multi-cultural environment
• A medium-sized company where you are known and valued
• Investment in your training and development

Assessment for this role will be:-
CV

Competency based interview

Job based testing

We welcome you to an international environment within an enthusiastic and dynamic team located in Cape Town, South Africa, with strong links to our European offices in The Netherlands, Germany, France, and the UK, with a wider reach to our other global offices.

Do you feel this role is for you? Please don’t hesitate to send in your application as soon as possible.

A Person Specification and Job Description can be provided on request from recruitment@mslogisticsltd.com

We are an equal opportunities employer.