IT Manager

United States·Restonmid

OtherIt ManagerSite ManagerConstruction & Real Estate

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Quick Summary

Requirements Summary

Take ownership of the company’s IT infrastructure and security to keep systems running smoothly and the organization protected. Manage the internal help desk and ticketing system,

Technical Tools

OtherIt ManagerSite ManagerConstruction & Real Estate

Responsibilities

~1 min read

Responsibilities

~2 min read

→Take ownership of the company’s IT infrastructure and security to keep systems running smoothly and the organization protected.
→Manage the internal help desk and ticketing system, ensuring quick response times and high-quality support so team members feel supported and taken care of.
→Help minimize downtime by proactively monitoring systems, troubleshooting issues, and implementing solutions before problems impact productivity.
→Partner with HR to manage IT onboarding for new hires, including preparing laptops, phones, and system access so new team members are set up for success on day one.
→Send out a weekly company-wide IT email with helpful tips, best practices, and simple ways to improve productivity and efficiency.
→Make recommendations to leadership on IT priorities, improvements, and projects that support the company’s growth.
→Work directly with the owner on special IT projects and technology initiatives as they come up.
→Serve as the admin for key SaaS platforms, including setting up new users and managing permissions.
→Keep an accurate inventory of all IT equipment and manage device lifecycle as the team grows.
→Manage vendor relationships for phones, internet, computers, and other IT services to ensure strong service and competitive pricing.
→Provide input on the annual IT budget and help ensure resources are being used effectively.
→Recommend additional resources, vendors, or contractors when needed to support projects or scaling the IT function.

Requirements

~1 min read

Network Administration: Proficiency in designing, implementing, and maintaining network infrastructure, ensuring seamless connectivity and optimal performance.
SonicWall Firewall Knowledge: Experience in configuring and managing SonicWall firewall systems to safeguard the network against potential threats and ensure secure data transmission.
SharePoint Online Management: Ability to oversee and administer SharePoint Online, enabling efficient collaboration, document management, and workflow automation.
General IT Security Knowledge: Understanding and application of best practices in IT security, encompassing threat detection, incident response, and risk mitigation strategies.
Azure Proficiency: Experience with Azure services and management, including cloud infrastructure, security, and policy configuration.