Part-Time Front Desk Associate - Main St, Vancouver

3418 Main Street, Vancouver, BC V5V 3N2Part-Time Employeemid

OtherFront Desk

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

We’re excited to hire a part-time Front Desk Associate (FDA) team for Myo - Main! 📍 Myo - Main (3418 Main St, Vancouver, BC) In this exciting role, you’ll deliver top-tier hospitality, manage clinic operations, and support our expert clinicians in delivering outstanding care.

Technical Tools

OtherFront Desk

We’re excited to hire a part-time Front Desk Associate (FDA) team for Myo - Main!

📍 Myo - Main (3418 Main St, Vancouver, BC)

In this exciting role, you’ll deliver top-tier hospitality, manage clinic operations, and support our expert clinicians in delivering outstanding care. Your contribution will be key in ensuring a smooth and welcoming client experience while helping drive the clinic’s success.

Who We Are

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.

Join us in our mission to raise body IQ globally! #FutureproofYourBody

Provide all clients exceptional service and hospitality in line with Myo standards

Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in, written communication

Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management

Ensure all claims, invoices, transactions are submitted and filed accurately.

Maintain clean, consistent client notes for seamless service to each client

Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks

Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned

Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next

Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant

You have 1+ years of experience working in a customer service and/or hospitality role

You must be able to work a minimum of 2 shifts per week

You care deeply about ensuring positive client interactions and experiences

You are proud of the team and workspace you’re a part of, exemplified through a well maintained, presentable clinic

You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion

You’re passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients

You perform your job duties with consideration and care for business driving booking strategies

You thrive in a fast paced environment

You are innately curious, always seeking to solve problems, answer questions and better your work product