Part Time Evening Front Desk

United States·Jamestownmid

OtherFront Desk

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Quick Summary

Overview

My Place Hotel – Jamestown,

Technical Tools

OtherFront Desk

Nice to Have

~1 min read

My Place Hotel – Jamestown is looking for a dependable, friendly, and hardworking Guest Service Representative to join our team on the 3:00 PM–11:00 PM shift.

This is a hands-on hospitality position that goes beyond working behind the front desk. We are looking for someone who takes pride in providing excellent guest service, keeping the hotel clean and welcoming, and helping the team keep daily operations running smoothly.

Responsibilities

~1 min read

→Welcome guests and provide friendly, professional service throughout their stay
→Complete guest check-ins and check-outs and manage reservations
→Accurately process room charges, taxes, My Store purchases, and applicable pet fees
→Answer guest questions and resolve concerns in a professional, solution-focused manner
→Promote and explain our Stay Rewarded loyalty program and hotel amenities
→Provide recommendations for local restaurants, shopping, and attractions
→Answer and transfer phone calls, take messages, and handle wake-up calls
→Process credit card authorizations and cash transactions
→Complete required logs, shift paperwork, and other front desk documentation
→Assist with laundry, stocking supplies, maintaining the coffee bar, and cleaning common areas
→Keep entrances, sidewalks, and other guest areas clean, safe, and free of snow and ice
→Complete routine property walkthroughs to help maintain hotel safety and security
→Deliver requested items such as towels, toiletries, or cribs to guest rooms
→Issue and track keys and key cards for housekeeping and maintenance
→Assist with guest room cleaning when needed during busy periods or staffing shortages
→Communicate maintenance, guest service, and operational concerns promptly to management
→Follow all hotel policies, safety procedures, and security standards