Associate, Provider Success

United States·Dallasmid

OtherProvider Success Manager

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Quick Summary

Key Responsibilities

Leads and cross collaborates on problem definition, acute error remediation,

Requirements Summary

3+ years of relevant technical experience in operations, data analysis,

Technical Tools

OtherProvider Success Manager

Hi, we're Oscar. We're hiring an Associate to join our Provider Success team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the Role

~1 min read

The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust.

You will report into the Manager, Provider Success.

Responsibilities

~1 min read

→Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development
→Utilizes data to drive business decisions to impact cross-functional strategy
→Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes.
→Supports Oscar team members through knowledge sharing, process documentation, and tooling development
→Other duties as assigned
→Compliance with all applicable laws and regulations

Requirements

~1 min read

3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare
3+ years experience cooperatively developing project plans with internal and external stakeholders
3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling
Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences.
Healthcare experience

Nice to Have

~2 min read

Knowledge management, training, or content development in operational settings
2+ years experience using SQL to manipulate and analyze large data sets to solve business problems
Process Improvement or Lean Six Sigma certification
Structured, systematic, and critical thinking
Strong verbal and written communications

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

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Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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