Health Plan Education Team Lead

The HP Education Team Lead will be responsible for working collaboratively with the Health Plan leadership team, as applicable, to plan for, supervise and evaluate health plan Training and Education for all managed care plans. The Team Lead will partner with all levels of leadership to identify the need for, recommend, develop and/or oversee the development of draft training material, and assist in final sign off any training material or curriculum. This includes training material, resource development, training platform program oversight, etc.

• →Leads Collaboration effort with subject matter experts to develop training curriculum, educational programs and modules, selecting appropriate delivery method and delivery of content.
• →In collaboration with Department Managers, responsible for managing, planning, organizing, supervising, and coordinating the training and education for all health plans including MLTC, D-SNP, I-SNP, and MAP.
• →Leads Collaboration with health plan leaders and other essential personnel to conduct needs analyses, resolve issues, identify and close performance gaps, and facilitate change.
• →Demonstrate knowledge of quality improvement processes, i.e., clinical, and operational record audit, utilization review.
• →Ensure Trainers teach in an organized and structured manner utilizing adult learning principles and collaboration skills.
• →Ensure Training team trains in technical and non-technical business requirements, processes and service-oriented responsibilities.
• →Lead effort of developing/updating instructional material for instructor led and online training and education courses
• →Lead effort to develop a system and process to objectively measure care management competencies and monitor the quality of the delivery training.
• →Takes a lead role in planning for system upgrades/updates and assists in the development of training for end users.
• →Fosters an organizational climate reflecting high professional and ethical standards.
• →Ensures accountability of staff to maintain accepted standards of care.
• →Oversees implementation of plans to meet stated objectives and timelines for department.
• →Participate in special projects and perform other duties as required.

Nascentia Health is leading the way in home care, post-acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities.

Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team.