Senior Network Security Engineer (Palo Alto SASE)

Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry’s ‘Confident Guide’ sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients and people can rely on.

As Senior Network Security Engineer, the primary value of this role is to act as an escalation point for the day-to-day BAU operations and facilitating all aspects of remote and on-site solution support, advice, and consultation from fault resolution to system enhancements. You will also have the opportunity to work on client projects ensure client deliverables are being met.

This role necessitates a professional manner and strong technical acumen to reassure the client whilst demonstrating an uncompromising level of commitment to resolving the issues within the timeframe of the Service Level Agreement.  

• Advanced experience supporting Palo Alto SASE solutions including Prisma Access, Prisma Access Browser, SD-WAN, Strata Cloud Manager, NGFW VM Series Firewalls.

• Advanced experience supporting Cisco Meraki WLAN.

• Advanced experience supporting Cisco LAN (Catalyst 9000 Enterprise Routing/Switching, BGP, OSPF, EIGRP, VLANs, STP etc.)

• Intermediate experience supporting Azure Cloud Networking environments is desirable but not essential.

• Hands-on experience troubleshooting and optimising network performance.

• Advanced problem-solving skills and the ability to handle high-pressure situations.

• Excellent communication and collaboration skills, with the ability to communicate with both technical and non-technical stakeholders.

• Relevant certifications (PCNSA/PCNSE, CCNP Routing & Switching, or Cisco Meraki CMNA)

• Strong willingness to learn