Datacenter IT Technician (Longcross)

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.

As an IT Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems.

You’re also welcome to work on-site at our colocation facility in Longcross, UK.

• →Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• →Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• →Installation, upgrading and dismantling of hardware based on operational requests and requirements.
• →Managing and maintaining the connectivity of fiber optic cables and patch cords.
• →Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• →Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
• →Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• →Collaborate with key stakeholders, including (teams, executives).
• →Lead and manage (specific workflows, processes, projects).
• →Monitor and evaluate progress on (specific projects).

• 3+ years of hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

• Driving License (Category B)
• Project planning skills

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI 

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. 

If you need accommodations during the application process, please let us know.