From $85/yr

Senior Technical Program Manager - Data Center Operations

United StatesRemotesenior

OtherDevOps & InfrastructureTechnical Program ManagerProgram ManagerProject & Program Management

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Quick Summary

Key Responsibilities

Define, implement, and continuously improve KPIs, metrics, and dashboards for data center operations Establish tracking frameworks to monitor performance, incidents,

Technical Tools

OtherDevOps & InfrastructureTechnical Program ManagerProgram ManagerProject & Program Management

Responsibilities

~1 min read

→Define, implement, and continuously improve KPIs, metrics, and dashboards for data center operations
→Establish tracking frameworks to monitor performance, incidents, and operational efficiency across teams
→Lead operational reviews (weekly/monthly) to identify bottlenecks, inefficiencies, and improvement opportunities
→Ensure visibility and accountability through structured reporting and data-driven insights
→Standardize processes across sites, improving operational consistency, scalability, and efficiency
→Collaborate with stakeholders to align operational performance with business goals and customer SLAs

5+ years of experience in technical project/program management, preferably in data center, cloud or infrastructure environments
Experience with project management methodologies and tools
Strong experience in building metrics, dashboards, and reporting systems for operations
Strong technical skills (SQL and/or programming languages such as Python or Go)
Strong analytical skills with a good foundation in math and statistics
Proven ability to work across multiple teams and drive alignment and execution without direct authority
Excellent communication and stakeholder management skills
A structured, proactive, and results-driven mindset

Nice to Have

~1 min read

Familiarity with ITIL / ITSM processes
Experience working with GPU clusters, HPC, or cloud infrastructure
Understanding of data center network traffic patterns (east-west and north-south)

What We Offer

~1 min read

✓Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.

✓401(k) Plan: Up to 4% company match with immediate vesting.

✓Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.

✓Remote Work Reimbursement: Up to $85/month for mobile and internet.

✓Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

What We Offer

~1 min read

We offer competitive salaries ranging from $115K to $275K OTE, which includes base salary and performance bonus. Equity in the form of RSUs may be available at certain salary grades.