Nelly3mo ago

Chief of Staff, CTO Office

Berlin · BerlinFull Timelead

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Overview

We value diversity and encourage individuals of all genders to apply. As a Chief of Staff, CTO Office, you will work closely with the Engineering team,

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OtherManagementOf Cro OfficeOf Cto Office

We value diversity and encourage individuals of all genders to apply.

As a Chief of Staff, CTO Office, you will work closely with the Engineering team, taking on high-impact projects that shape the future of one of Europe’s fastest growing HealthTech/FinTech startups. You will be at the heart of strategic planning and operational execution: identifying opportunities, streamlining processes, and accelerating growth across teams.

About Nelly

We are a Tech Company and we believe healthcare should feel a lot less like paperwork… and a lot more like people. So we’re building the technology that lets medical practices run smoothly, simply, and without all the admin chaos that slows everyone down.

Our platform turns messy processes into smart, automated workflows, from patient journeys to billing to next-generation payments. Powered by AI, built for real humans, and designed to give medical teams the time and headspace they desperately need.

Why? Because Europe is facing a massive shortage of medical assistants. And if we don’t rethink how practices operate, the system won’t be able to keep up. We’re here to fix that, not with band-aids, but with real transformation.

We’re backed by €50M in Series B funding from world-class investors and are scaling fast to build Europe’s leading healthcare fintech. Our vision: empower over a million medical practices and make life better for millions of patients.

But here's the part we’re proudest of: we only work with nice people. It’s our number-one rule. No egos, no drama, no jerks. Just kind, curious, hardworking humans building something meaningful together.

If that sounds like your kind of place — welcome to Nelly.

Act as a Strategic Partner to the CTO: Work side-by-side with the CTO and Engineering leadership to support operational excellence, drive decision-making, and ensure strong execution across all technology-related initiatives.

Drive High-Impact, Cross-Functional Tech Projects: Own and deliver critical engineering, platform, and tech-ops projects — from improving incident response processes to optimizing delivery pipelines or scaling internal systems.

Enhance Data-Driven Technology Decisions: Prepare and refine technical and business performance analyses, engineering KPIs, resourcing models, and productivity insights to enable high-quality decisions at speed.

Support Organizational Development in Engineering: Help shape team structures, rituals, org design improvements, onboarding programs, and knowledge-sharing processes to enable a world-class engineering organization.

Shape Change, Culture & Talent Initiatives: Partner with the CTO, Engineering Managers, and People team to strengthen engineering culture, drive talent development efforts, and support hiring for critical roles.

3+ years of experience in high-performance environments (e.g., fast-growth startups, tech scale-ups, top-tier consulting, VC/PE, investment banking, or similar).

Exposure to strong engineering teams: You've seen how excellent tech organizations operate and understand modern software development practices.

A degree in Business, Management, Computer Science, Engineering, or a related field.

Strong analytical and technical affinity: You can work with data, understand engineering concepts, and quickly grasp complex technical topics.

A proactive, ownership-driven mindset with the ability to turn ambiguity into clarity and action.

A pragmatic, high-standards approach: You know when “done” beats “perfect,” and when excellence is non-negotiable.A natural curiosity and willingness to challenge assumptions and improve processes.

Fluency in German and English required.

Move your way: BVG ticket or a Swapfiets membership to cruise through the city

Stay active: Urban Sports membership to sweat, stretch, or sauna your way through the week

Gear up: Top-of-the-line equipment that actually makes work feel smooth

Work your style: Flexible hours and a hybrid setup in the heart of Berlin-Mitte

Change of scenery? Enjoy up to 4 weeks of workation wherever inspiration hits

Grow fast: A dynamic environment, a steep learning curve, and endless opportunities to level up

Join the ride: Be part of an AI-powered fintech that’s shaking up the German healthcare market

Own it: Real responsibility, independent work, and plenty of freedom to make an impact

Office vibes: A cozy, dog-friendly office where good vibes are basically mandatory

Snack heaven: A fridge full of cold drinks and snacks waiting to be claimed