Netomi2mo ago

Data Scientist - I

GurugramRemoteFull Time - Remotemid

Data ScienceData ScientistDataData & AI

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Quick Summary

Overview

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United,

Technical Tools

anthropiclangchainopenaipythonpytorchtensorflowab-testingcode-reviewdata-analysisdeep-learningdocumentationmachine-learning

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

Do you believe in the missions of intelligence agencies? Are you interested in building state-of-the-art NLP models and solving complex technical challenges? Do you want to be a part of our journey in shaping the future of Automated Customer Service?

If you are interested in working on some of the most challenging technical and programmatic issues, we would love to discuss with you the exciting work and career opportunities at Netomi.

We are seeking a Data Scientist with foundational expertise in machine learning and knowledge of Large Language Models (LLMs) to join our team. This role focuses on learning, contributing to AI-powered solutions, and developing technical skills through hands-on project work. You will support NLP and machine learning projects under guidance while building your expertise in modern AI systems.

Research & Learning - Stay current with foundational LLM concepts, architectures, and developments in the field. Learn about transformer architectures, prompt engineering, and basic model optimization, Explore new LLM capabilities and frameworks under guidance from senior team members. Read and understand research papers and technical documentation

Solution Design & Prototyping - Support the design of AI solutions for business problems using LLMs. Build proof-of-concept applications to test ideas and validate approaches. Prototype LLM-based applications using modern frameworks. Conduct experiments to compare different approaches. Collaborate with team members and learn from subject matter experts

Development & Implementation - Write clean, readable code following team standards and best practices. Develop LLM-based workflows using orchestration frameworks (such as LangChain, LangGraph, or similar). Implement LLM features, including basic prompt engineering, API calls, and structured outputs. Build functional systems that integrate with LLM APIs. Participate in code reviews and learn from feedback. Optimize code for readability and basic performance considerations

Experimentation & Analysis - Design simple experiments to test ideas and measure results. Evaluate LLM outputs and system performance using established metrics. Work on prompt optimization and basic fine-tuning approaches. Conduct data analysis and statistical testing

1-2 years of experience in data science, machine learning, software development, or related technical roles

Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, or related technical field

Demonstrated interest in NLP and LLM applications through projects, coursework, or work experience

Strong Python programming skills with the ability to write clean, functional code

Hands-on experience with LLM APIs (OpenAI, Anthropic, Google, or similar)

Familiarity with at least one deep learning framework (PyTorch or TensorFlow preferred)

Basic experience with LLM orchestration frameworks (LangChain, LangGraph, or similar)

Understanding of NLP fundamentals: text processing, embeddings, classification

Experience with common ML models: regression, classification, clustering

Hands-on experience making API calls and working with LLM responses

Knowledge of Git for version control

Ability to write basic tests for your code

Familiarity with vector databases or embedding systems

Basic understanding of cloud computing concepts

Strong problem-solving skills and eagerness to learn

Good communication skills and the ability to work in a team environment

Self-motivated with intellectual curiosity about AI and machine learning

Location & Eligibility

Where is the job

Worldwide

Fully remote, anywhere in the world

Who can apply

Same as job location

Listed under

Worldwide

Listing Details

Posted: February 18, 2026
First seen: March 26, 2026
Last seen: May 10, 2026

Posting Health

Days active: 45
Repost count: 0
Trust Level: 39%
Scored at: May 10, 2026

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Netomi

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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience.

Employees

125

Founded

2015

Domain

Jobs

External application · ~5 min on Netomi's site

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