Netomi
Netomi4mo ago

SDE II - Agentic Engineer

IndiaIndiaRemoteFull Time - Remotemid
EngineeringCustomer SupportSde
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Quick Summary

Overview

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United,

Technical Tools
EngineeringCustomer SupportSde
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the role

We are looking for an SDE II – Agentic Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents.

  • Design and write high-quality prompts for LLM-based agents (GPT-class models preferred).

  • Build agentic tools and workflows using Netomi’s no-code platform (similar to Workato, Zapier, n8n).

  • Integrate external and internal APIs, including authentication, data mapping, and error handling.

  • Implement unit tests, debug issues, and ensure reliability of agent workflows.

  • Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading.

  • Optimize agents for performance, cost, and fault tolerance.

  • Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions.

  • 3–6 years of experience as a Software Development Engineer or similar role.

  • Strong understanding of prompt engineering and LLM behavior.

  • Hands-on experience with REST APIs, webhooks, and JSON-based integrations.

  • Solid experience in unit testing, debugging, and troubleshooting.

  • Knowledge of resilient system design patterns and non-happy path handling.

  • Experience with no-code/low-code automation platforms.

  • Exposure to agentic AI, conversational AI, or workflow orchestration systems.

  • Familiarity with observability and monitoring in production systems.

  • Listing Details

    Posted
    December 18, 2025
    First seen
    March 26, 2026
    Last seen
    April 20, 2026

    Posting Health

    Days active
    24
    Repost count
    0
    Trust Level
    52%
    Scored at
    April 20, 2026

    Signal breakdown

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    Netomi
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    Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience.

    Employees
    125
    Founded
    2015
    View company profile
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    NetomiSDE II - Agentic Engineer