Support Nursery Manager

Surrey, Croydon, SurreyPermanent - Full Timemid

OtherManager

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Quick Summary

Overview

We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK. At N Family Club, we dreamed of reimagining early years education.

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We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK.

At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!

As a Support Manager, you’ll play a pivotal role in driving operational excellence and supporting the teams that make N Family Club such a special place. You will lead, coordinate, and empower colleagues across multiple functions, ensuring our nurseries operate smoothly and deliver exceptional experiences for children, families, and team alike. This is your chance to contribute strategically and operationally while growing your leadership career with access to industry-leading training, coaching, and development.

What you’ll be doing…

Leading and managing all aspects of nursery operations, including team deployment/ rotas, budgets, and compliance
Driving the delivery of our play-based N Curriculum, ensuring every child thrives
Developing and inspiring your team through coaching, training, and performance management
Building strong partnerships with families and the local community
Ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met
Overseeing smooth daily routines and an engaging, safe learning environment
Managing recruitment, inductions, and team retention
Monitoring quality and implementing continuous improvement plans
Reporting to senior leadership and contributing to wider organisational goals

Our Support Managers should have...

Level 3 or above Early Years qualification (full & relevant)
Paediatric First Aid certification (12 hours) and a commitment to maintain it
Up-to-date safeguarding knowledge (or willingness to refresh)
Proven experience in a management or supervisory role, ideally within a fast-paced, multi-site environment
Strong organisational and project management skills
Excellent communication and interpersonal skills, with the ability to influence at all levels
A proactive, solution-focused approach and the ability to work collaboratively
A passion for supporting people and driving positive outcomes
Alignment with N Family Club’s values of curiosity, positivity, and integrity

The N Advantage

Competitive salary – £40,581 - £61,818, based on experience and dedication
Performance bonus of up to 25% of base salary, plus £1,000 for Ofsted ‘Outstanding’
Up to 35 days holiday - including a personal ‘Me’ day and Christmas closure
£100 annual learning fund, plus access to N Academy (level 3, Early Years degrees, Forest School & more)
£100 clothing allowance for style freedom!
Enhanced family leave for parents, carers, and more
40% childcare discount, plus 6 emergency days annually

And that’s not all!

5-year loyalty bonus - around-the-world trip + 2 bonus weeks off
10-year loyalty bonus - ‘Out of this world’ experience + 2 extra weeks off
Referral bonus – earn up to £1,000 per successful hire
Amazing discounts – save on groceries, shopping, fitness and more
Travel support – season ticket loans and cycle-to-work scheme
Socials & wellbeing – annual parties, team events, gym discounts, and online fitness

Making an impact…

At N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education.

We invest heavily in your growth – from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we’re building a workplace where educators thrive, and children soar.

Join N Family Club today and help us reshape early education for the better.