Head of Growth

United Statesexecutive

MarketingGrowth Manager

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Quick Summary

Key Responsibilities

how to define them, instrument them, score them, and use them to drive sales motion You're fluent in funnel analytics: activation rates, time-to-value, conversion by segment,

Technical Tools

MarketingGrowth Manager

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production.

We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale.

A few things you should know:

We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad)
We have a designated Chief Emoji Officer - they are vital to our success!
We like software that’s serious and culture that’s not

Still reading? Good. There's more below worth your time.

About the Role

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We're a PLG company — the product does most of the selling. Your job is to make that loop tighter, faster, and smarter. This role is the engine that drives how ngrok converts developer love into revenue: sharper PQL signals, tighter lifecycle data, and a relentless experiment cadence that compounds over time.

You'll own the growth function end-to-end: PQL infrastructure, funnel analytics, and lifecycle data across Gateway, AI Gateway, and Ship. You'll report to the CRO and lead a pod that includes a Growth Ops specialist and a GTM Engineer. You're the person who tells the rest of the GTM team what to work on next — and why.

Responsibilities

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What We Offer

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✓Tier 1 (SF, LA, Seattle, NYC): $216,000 – $264,000

✓Tier 2 (rest of US): $198,720 – $242,880

✓Health stuff that actually matters. Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth.

✓Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you.

✓Actually flexible time off. We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough.

✓Parental leave that's realistic. Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows).

✓Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible.

✓Work from wherever. Co-working space stipend if you want to get out of your house but aren't near our SF office.

✓Lunch on us. 2x+ per week for employees onsite at our San Francisco office. Free food tastes better.

✓Company offsites. Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad).

✓Regular feedback and fair compensation. Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations.