Senior Developer Educator, Video

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production.

We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale.

A few things you should know:

• We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad)
• We have a designated Chief Emoji Officer - they are vital to our success!
• We like software that’s serious and culture that’s not

Still reading? Good. There's more below worth your time.

At ngrok, DevRel is our marketing. There’s no separate brand or product marketing team crafting messages for us to parrot. We guide the strategy, the messaging, and the tactics across every channel so that wherever ngrok shows up, it’s technically grounded and authentically useful.

You'll be our first dedicated video hire, working alongside a small DevRel team that's currently focused on written content and launches.

That means we optimize for quality over cadence. We’d rather you disappear for three weeks and come back with something genuinely great than ship rote work to an inflexible schedule. We always aim to produce work that gives our audience more value than we take from them.

We also believe in being known for the work you do—not as an ngrok spokesperson reciting talking points, but as a genuine expert with your own strong opinions and voice. If you want to become a recognized figure in AI infrastructure, developer tooling, or education-by-video, we’ll support that fully.

This philosophy isn’t new. ngrok has been sweatin’ the small stuff since before the term “developer experience” was cool. We just started thinking it should apply to the content we produce, too.

We want someone to take ownership of video content at ngrok. You will work with Joel and Sam on our DevRel team to bring the ngrok YouTube channel to life.

Making videos will be a big part of your job, but we appreciate that to make great videos you’ll need to spend time learning new things, building up novel ideas for video content, going down paths that don’t work out the way we hoped. We want to make truly top-tier content, and we know that cranking out videos as fast as possible isn’t how that works.

We’d love to see long-form, beautifully visualized technical deep dives. For example, a video version of our prompt caching post is high on our list.

You will also focus on:

• →Short-form platforms—YouTube Shorts, TikTok, LinkedIn, wherever developers are doomscrolling. You'll own and execute the strategy on this.
• →Partner with product to turn launches (especially around our AI gateway @ ngrok.ai) into content that gets people talking and trying.
• →Fun! We would love to make fun content. What’s the silliest thing you can think of doing with nrgok, what’s the most unlikely place you can get ngrok running. We love having fun and that is not represented well in our video content yet.
• →Whatever great ideas you bring along with you. We’ve struggled in video, we know we have a lot to learn, and we’re excited to learn it from and with you.

• Creating content exclusively for algorithmic attention (or SEO or citation in AI results). We use these tools to inform and optimize, not guide or dictate, our content.
• Try to ship X pieces/week—we work on broader timelines that prioritize impact over cadence.
• Worry about vanity metrics like the number of views on a specific thing.

• 5+ years experience scripting, recording, and being the face on camera for high-quality video content…especially for anything that goes beyond step-by-step “and then you click here, and there…”
• Previously developed high-quality shorts for platforms like Instagram, TikTok, and YouTube and can develop, pitch, and execute on a long term strategy. Bonus points if you've done live content—streams, webinars, live coding—but it's not the core of the role.
• A portfolio of video work you’re proud of… send us links!
• Your own recording setup (or strong opinions about what you need).
• Written real code, professionally or as a hobbyist, so that you can communicate technical concepts with an authenticity that resonates with an audience of builders, software developers, and DevOps/platform engineers.
• Built something useful (or weird) using AI agents and LLMs, either as a professional or a hobbyist, and have a genuine curiosity about the future of developing with AI agents and creating features powered by AI.
• A love of storytelling and have a style (written/visual/beyond!) you confidently claim as your own.
• An active ngrok account!

This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays. We are open to remote candidates worldwide across US time zones and up to GMT+1 to support effective collaboration. Candidates based outside of the United States will be engaged in this role as full-time contractors.

At this time, ngrok is unable to provide visa sponsorship for this position. US Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship.

• Tier 1 (SF, LA, Seattle, NYC): $160,000 – $200,000
• Tier 2 (rest of US): $147,200 – $184,000

Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location. We provide an attractive mix of salary and equity. #LI-Remote