Internal Communications Manager

We are seeking a talented, creative, mother tongue English writer that can seamlessly flow between writing a broad range of engaging internal communications.

The Internal Communications Manager will be responsible for creating and delivering communications strategies, developing frequent and streamlined communications, shaping and defining change management communication plans, acting as a trusted advisor to stakeholders, and ensuring that vital information reaches employees via the most appropriate channels and in the most suitable tone. The role requires leveraging AI-powered tools and emerging communications technologies to enhance content development, optimize workflows, increase communication effectiveness, and drive innovative employee engagement.

• Bring your creativity and storytelling expertise, and editorial judgment to create compelling, interesting and inspiring articles, newsletters, change communications, executive communications, and other employee-facing content, across a range of audiences and tones

• Leverage AI and digital tools to enhance communication planning, content creation, audience engagement, and measurement, while maintaining high standards of quality, accuracy, and editorial judgment
• Work with stakeholders to define, develop, implement, manage and evaluate internal communications activity

• Work with key stakeholders to draft and disseminate information using the most appropriate communication channels and messaging for the audience
• Plan and drive specific ad hoc communications programs and initiatives
• Work closely with senior leaders to develop strategic communications, executive messaging, presentations, organizational announcements, and change management initiatives
• Create engaging HR and employee experience communications and content
• Be part of the Internal Communications team and work on cross-company initiatives and projects, including employee-related content that promotes NiCE as an employer of choice
• Collaborate with graphic designers to create attractive and engaging graphics to accompany the content

• Must be a native English speaker
• Relevant education and ideally 3-5 years’ experience (preferably in a global, hi-tech company)
• Proven ability to create and execute communications plans across a complex matrix and work with multiple stakeholders
• Effective interpersonal, management and communication skills, including the ability to write and present clear and concise professional communications with varied messaging and tones, adapted to target audiences in different geographies
• Experience using AI-powered tools to support content creation, editing, research, communications planning, and workflow optimization
• Excellent multi-tasking skills, and ability to work at pace and meet timelines
• Strong conceptual abilities, outstanding storytelling and creative writing skills, excellent editorial judgment, and a solid understanding of digital communication channels, emerging technologies, and AI-enabled communications practices