Software Engineer, CX

The Software Engineer develops tests and maintains the NiCE CXone software platform. Key responsibilities include all tiers of the NiCE CXone technology, including (but not limited to) design and development of NiCE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.

• Work as an Individual Contributor on complex Reporting based projects
• Should be able to interpret the business requirements and discuss with technical team/designers
• Participate in technology evaluations and Proof of Concepts
• Bachelors in computer science
• 3+ years of hands-on experience as a Java Developer (Web & Server side using Java)
• Strong OO design and code skills
• Expertise in application development using Java, J2EE, Spring, Spring boot, Hibernate, web services standards and related technologies ( JSON, REST)
• 1+ years of experience in UI development using Angular
• Solid understanding of JavaScript/TypeScript, HTML, and CSS/SCSS
• Experience with state management libraries (e.g., NgRx, Redux, or Context API)
• Demonstrated experience with multi-tier web application development
• Solid understanding of relational database concepts
• Exposure & hands-on experience with Agile framework & DevOps tools
• Experience with automation in unit and system level (jUnit/TestNG)
• Strong understanding of Performance Tuning and troubleshooting.
• Strong analytical and problem-Solving abilities
• Experience to write integration tests using the cucumber framework
• Excellent verbal, written communication, interpersonal, and presentation skills

• Experience with MicroStrategy, Scala, or similar technologies is a plus.
• Partner with AI Transformation Leads to deliver AI-driven business outcomes.
• Build and deploy AI-powered solutions using LLMs, agents, and automation frameworks.
• Leverage AI development tools to accelerate software delivery.
• Solve complex engineering challenges and deliver scalable solutions quickly.
• Hands-on experience with CI/CD, TDD, and modern software development practices.
• Strong stakeholder management, collaboration, and communication skills.
• Self-driven, adaptable, and comfortable working in global matrix environments.

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

• At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere

Reporting Into: Tech Manager

Role Type: Individual Contributor