Specialist Professional Services Engineer, Actimize

We are looking for a dynamic and detail-oriented Specialist Professional Services Engineer to join our team, focused on delivering and implementing NICE Actimize Financial Crime Prevention solutions for leading financial institutions.

You will work in a customer-facing environment, collaborating closely with clients, architects, business analysts, and internal teams to deploy, configure, and customize enterprise-grade compliance solutions. If you are passionate about solving complex business problems, working with cutting-edge compliance technologies, and operating in a fast-paced global environment—this role is for you.

As part of the Professional Services team, you will:

• Lead end-to-end product implementation lifecycle including planning, configuration, testing, and go-live support
• Configure, develop, and customize Actimize Financial Crime Prevention solutions (AML, Fraud, Trading Compliance)
• Engage directly with customers to understand business and compliance requirements
• Design and implement innovative, scalable, and secure solutions in collaboration with cross-functional teams
• Perform unit and functional testing to ensure alignment with design requirements
• Troubleshoot and resolve implementation issues efficiently
• Support production environments and assist customers with functional problem resolution
• Work across global teams in a matrix organization and multi-time zone setup
• Ensure adherence to best practices, security standards, and enterprise guidelines
• Drive quality delivery with high attention to detail and task ownership

• 7–9 years of relevant experience
• BE / B.Tech / MCS or equivalent
• Experience in Banking & Financial Services domain

• Strong hands-on experience with SQL / PostgreSQL / Oracle / MS SQL
• Experience handling large data volumes and complex database environments
• Familiarity with Unix/Linux commands
• Understanding of Object-Oriented Programming (OOP)
• Exposure to enterprise application development and product implementation
• Knowledge of secure, scalable, multi-user system design principles

• Strong problem-solving and analytical skills
• Excellent verbal and written communication
• Ability to work independently on complex tasks
• Experience in Agile and Waterfall methodologies
• Proven ability to operate in a global and matrix environment
• High attention to detail and strong task management skills
• Quick learner with adaptability to new technologies and domains

• Actimize product development or implementation experience
• Exposure to Professional Services / Implementation roles
• Understanding of Kubernetes and container orchestration
• Familiarity with Docker and containerization practices
• Experience with CI/CD pipelines and DevOps tools
• Exposure to AWS or cloud platforms

• Own end-to-end development and deployment responsibilities as an Individual Contributor
• Apply independent judgment in solving moderate to complex problems
• Drive implementation outcomes with minimal supervision
• Contribute to delivering high-quality solutions for regulated financial environments
• Build domain expertise and establish credibility within team and customer ecosystem

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

• Role Type: Individual Contributor
• Req ID: 11289
• Location: Hinjewadi, Pune
• Reporting to: Group Manager