Circulation Assistant Manager

Northbrook Public Library seeks a Circulation Assistant Manager.

Full-time: 35 hours/week
Schedule: Varies; 1 evening per week and 1 weekend every four weeks

About the Position
We are seeking a Circulation Assistant Manager who is passionate about supporting people, fostering a positive team culture, and ensuring patrons receive welcoming, consistent service. This role is ideal for a collaborative leader who enjoys helping others succeed, encouraging professional growth, and contributing to a fast-paced public service environment. Working closely with the Circulation Manager, you will help oversee daily operations, coordinate workflows, support scheduling, and maintain high-quality service for the community.

The ideal candidate is approachable, dependable, and committed to creating an environment where  staff feel confident, supported, and empowered to learn. They provide clear expectations, constructive feedback, and practical guidance while encouraging questions, skill development, and continuous improvement. They are comfortable balancing staff support with operational needs and remain steady and solution-focused during busy or challenging situations.

This position combines people leadership with hands-on circulation responsibilities. Success in the role means strengthening staff through effective onboarding and ongoing development, supporting efficient department operations, and contributing to a culture of collaboration, inclusion, and high-level customer service. The Circulation Assistant Manager plays an important role in fostering a positive environment for both staff and patrons.

Qualifications and Experience
This position is a key leadership role in the Circulation Department, focused on supporting staff development, including training, coaching, and mentoring, while ensuring smooth daily operations and consistent service.

You will:
•   Support, guide, and mentor circulation staff
•   Assist with onboarding and ongoing training and staff development
•   Coordinate scheduling, workflows, and coverage
•   Support staff during challenging patron interactions
•   Partner with the Circulation Manager on operations and service delivery
•   Contribute to a welcoming, inclusive service environment

Required Qualifications and Experience:
•   Experience supervising, training, coaching, or developing staff
•   Strong customer service and conflict-resolution skills
•   Excellent communication skills
•   Ability to manage multiple priorities in a fast-paced environment
•   Experience with scheduling and workflow coordination
•   5 years relevant experience or 3 years library experience

Preferred Qualifications and Experience:
•   Experience with Polaris or other ILS systems
•   Experience leading training or onboarding programs
•   Knowledge of circulation services and public libraries
•   Experience with Google Workspace and workplace technology

We are seeking a wide array of candidates that encompass varied identities and abilities and encourage those who have gained skills outside of traditional education to apply. The Northbrook Public Library is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging - so if you're excited about this position but not sure if you meet all the criteria, we encourage you to still consider applying. You may have other experiences or skills that would still make you a great candidate.

Click on links to read the job description, the library's Service Standards and learn more about our award-winning library.

About the Library and Community

We seek candidates who share our passion for serving the people of Northbrook. The Northbrook Public Library is an Equal Opportunity Employer who values every community member and works to be welcoming and respectful of people's different identities including race, ethnicity, gender identity, socioeconomic status, sexual orientation, religion, ability, language, age, size, and more.

The Village of Northbrook, IL has a resident population of 35,222. This highly regarded, civic-minded and well-resourced community is just 25 miles north of downtown Chicago. With excellent access to transportation, Northbrook has a vibrant business community and is headquarters to several Fortune 500 companies. Residents are attracted to the top-rated schools, access to many recreational opportunities, and its small-town charm.

The library is a cornerstone of the community with strong public support and an operating budget of $9,700,000. The collection includes over 220,000 physical items, with an annual circulation of over 900,000.

Benefits

Quality benefits play a vital role in promoting the health and well-being of our staff and their families, and this is why we offer a comprehensive benefit package including medical, dental, vision, and life insurance coverage to eligible employees. We also have generous paid time off and retirement plans for eligible employees.

Applying

Apply by clicking on the blue tab "Apply for This Job" located at the top right corner on the jobs page. When using a Mac to apply, use a browser other than Safari. Communication with applicants is made via email through BambooHR, our Applicant Tracking System. Please add BambooHR to your list of acceptable addresses in your email to ensure you receive emails during the application process.

Remember to attach a cover letter and resume. Both documents are required for candidate consideration.

If accommodations are needed during the selection process, please let us know.

Deadline to apply: June 25, 2026