Mental Health Rehabilitation Worker Supervisor

Description

Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS).

At Northstar Behavioral Health, we don’t just treat addiction—we transform lives. Our mission is to provide compassionate, expert care for individuals battling opioid and stimulant addiction through a multi-faceted treatment approach. But what truly sets us apart? Our people!

We believe in fostering a work environment where growth, community, and passion thrive. That means: Exciting Team Events – We celebrate our hardworking staff with engaging gatherings, fostering connections beyond the workplace. Commitment to Community – From volunteering events to local engagement initiatives, we actively give back to the community we serve. Opportunities for Career Growth – With our expanding network of over 200 clients and growing, we provide the support and tools for you to thrive professionally. A Culture of Support – Join a team that understands the importance of a workplace built on integrity, compassion, and collaboration.

• Provide ongoing supervision, coaching, and support to MHRWs 
•  Conduct regular 1:1 meetings and performance evaluations 
•  Support onboarding and training of new staff 
•  Address performance concerns and reinforce expectations 

•  Ensure appropriate staffing coverage and support daily operations 
•  Oversee workflow including groups, rounds, meals, and documentation 
•  Problem-solve real-time issues related to staff and client needs 
•  Collaborate with nursing, clinical leadership, and on call supports 

•  Ensure delivery of safe, consistent, and client-centered care 
•  Support staff with de-escalation and behavioral interventions 
•  Monitor client engagement in programming and daily living activities 
•  Step in to assist with high-acuity or complex situations 

•  Review staff documentation for accuracy, timeliness, and quality 
•  Ensure compliance with  Minnesota DHS 245I  and agency  standards 
•  Provide coaching and feedback to improve documentation practices 

•  Lead team meetings, huddles, and participate in interdisciplinary staffing 
•  Communicate expectations, updates, and program changes clearly 
•  Promote a positive, professional, and collaborative team environment 
•  Support conflict resolution and team cohesion 
•  Model CAP (Consistency, Accountability, Predictability)
• Maintain consistent expectations and follow-through across all staff 
• Hold self and team accountable to performance and care standards 
• Create a structured and predictable environment for staff and clients 

•  Identify staff training needs and support ongoing development 
•  Reinforce best practices in client care, documentation, and teamwork 
•  Mentor staff in professional growth and career advancement 

•  Leadership and team development 
•  Crisis management and de-escalation 
•  Communication and conflict resolution 
•  Documentation accuracy and compliance 
•  Time management and prioritization 
•  Client-centered and recovery-oriented care 

•  Maintain smooth, consistent unit operations 
•  Ensure staff accountability and performance standards are met 
•  Deliver high-quality, safe, and consistent client care 
•  Ensure documentation is timely, accurate, and compliant 
•  Foster a positive and collaborative team culture 
•  Demonstrate CAP in leadership: 

 - Consistency:  Clear expectations and uniform practices across shifts 

 - Accountability:  Ownership of team performance and outcomes 

 - Predictability:  Structured, reliable environment for staff and clients

• Maintain Mental Health Rehabilitation Worker labor hours to be 556 hours per pay period.
• Grocery Budget $600 per month.
• Staff turnover 1 per quarter.
• 3.5 OT hours per person per payroll.
• 100% completion of staff documentation.
• 100% completion of monthly trainings. 

Requirements

• Ability to handle confidential information responsibly.
• Ability to effectively relate to residents in a community or facility.  
• Availability and flexibility to work additional hours, as need dictates. 
• Successfully complete a background study
• Must know and understand the implications of 245G, sections 245A.65, 626.557, and 626.5572, and Chapter 260E.
• Free of chemical use problems for at least two years immediately preceding hire date and sign a statement attesting to that fact
• Must have a valid Minnesota driver’s license and acceptable driving record
• Proficient working knowledge of Google Suite and internet research
• Previous supervisory or leadership experience  
• Experience in IRTS or similar Minnesota-based programs  
• Knowledge of Minnesota DHS 245I 
• CPI (Crisis Prevention Intervention) certification or willingness to obtain 

Skills needed: Clarity in verbal and written communication, sensitivity, accuracy, good logic, adaptability and flexibility, teamwork in an interdisciplinary setting, sense of humor, initiative, stress tolerance and safety awareness