Network Controller

Create and update tickets using Remedy. Monitor network events and failures in real-time 24x7x365. Analyze and resolve alarms, identify faults, and coordinate corrections. Support fault isolation and troubleshooting for network elements. Correct and replace faulty network elements and verify service restoration. Restore networks and services to full operation, coordinating with other providers as needed. Provide updates on outages and maintain situational awareness. Record and track incident tickets. Requirements High school diploma and 1-3 years of experience. DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent). Ability to work in a 24/7 operation. Experience in alarm surveillance, fault management, LAN maintenance, or performance management. Expertise in routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching. Understanding of network topologies (transport and IP). Active Secret security clearance, with ability to obtain and maintain Top-Secret clearance. 100% Onsite in Scott AFB, IL Benefits Core Benefits: Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off. Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage. Payroll: Paid Bi-Monthly. 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months of employment Individual or company-wide performance and recognition awards (Quarterly Health Benefits: UNITED HEALTHCARE PPO, extensive national coverage. INCLUDES: Medical/Dental/Vision/HSA. Eligible on the first of the month, immediately after the start date. Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment. Quality of Life Benefits: Training & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking expenses. Receipts must be submitted by the close of business on the 25th of each month. Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month. Special Benefits: Performance bonus – Project-based Yearly bonus – Company based