Sales Operations Senior Analyst

Responsible for converting complex company, industry, and technology information into actionable insights that enable strategic account planning, pursuit excellence, and client engagement. 1. Research & Insight Generation Conduct in-depth secondary research using company filings, investor presentations, earnings call transcripts, analyst reports (Gartner, McKinsey, IDC, etc.), and industry publications. Develop client intelligence outputs including company profiles, strategic assessments, financial analyses, and digital transformation narratives. Have a broad understanding of the enterprise IT landscape — such as cloud, digital and application services, data, AI, and related emerging technologies — to interpret business and technology linkages effectively. Ensure insights are structured, contextual, and outcome-oriented, supporting executive engagements and pursuit discussions. Manage day-to-day research operations, including task allocation, project tracking, and delivery governance. Process & Quality Excellence Minimum 4 years of experience in secondary research, client insights, or market intelligence within IT services, consulting, or business research domains. Strong understanding of the business side of technology — connecting enterprise IT priorities with business outcomes. Good grasp of the enterprise IT landscape to contextualize insights and opportunities effectively. Proven ability to track, quantify, and communicate the business impact of insights on pipeline and opportunity generation. Excellent analytical, writing, and storytelling skills with a sharp eye for data accuracy and executive relevance. Proficiency in Microsoft Office (PowerPoint, Excel, Word). Strong multitasking, prioritization, and communication skills with attention to detail and outcome orientation. Bachelor's or Master's degree in Business, Economics, Management, or related discipline. 4-5 years of relevant experience in business research, client intelligence, or market analysis, preferably within IT services or consulting organizations.