Salesforce QA

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Copado QA Engineer to join our team in Pune, Maharashtra, India. Job Title: Salesforce QA Engineer / Copado Explorer & Robotic Testing Specialist Location: Pune, work from customer office 4 days in a week Employment Type: Full time Experience Required: Minimum 5 years in Salesforce QA / Copado Testing Job Summary We are looking for an experienced Salesforce QA Engineer with hands-on experience in Copado Explorer and/or Copado Robotic Testing. The ideal candidate should have a minimum of 5 years of QA experience in Salesforce/Copado, with strong expertise in test planning, test case design, test execution, defect management, regression testing, and automation testing for Salesforce applications. The candidate should be comfortable testing Salesforce applications across configuration, customization, integrations, workflows, and business processes, while leveraging Copado testing tools to improve testing efficiency and quality. Key Responsibilities * Understand business requirements, user stories, functional specifications, and Salesforce application workflows. * Prepare detailed test scenarios, test cases, test scripts, test data, and traceability documentation. * Perform functional, regression, integration, system, smoke, and UAT testing for Salesforce applications. * Use Copado Explorer to document, execute, and track manual testing activities. * Use Copado Robotic Testing to create, execute, and maintain automated test scripts, where applicable. * Validate Salesforce configurations, customizations, flows, approval processes, reports, dashboards, page layouts, security settings, and integrations. * Identify, log, track, and retest defects using standard defect management tools. * Support test automation strategy, regression test suite maintenance, and continuous improvement of QA processes. * Collaborate with business analysts, developers, product owners, scrum masters, and other QA team members. * Participate in Agile ceremonies, test status reporting, defect triage, and release readiness discussions. * Support post-deployment validation and production smoke testing as required. Required Skills and Experience * Minimum 5 years of QA experience in Salesforce/Copado. * Strong hands-on experience in Salesforce testing across functional, regression, integration, smoke, and UAT testing. * Experience with Copado Explorer and/or Copado Robotic Testing. * Ability to create test scenarios, test cases, test scripts, test data, and test execution reports. * Good understanding of Salesforce configuration, customization, data model, security model, profiles, roles, permission sets, validation rules, workflows, flows, and approval processes. * Experience testing Salesforce integrations with external systems. * Experience in defect logging, defect tracking, defect retesting, and defect lifecycle management. * Familiarity with Agile/Scrum delivery methodology. * Experience with test management and defect tracking tools such as Jira, Azure DevOps, ALM, Zephyr, TestRail, or similar platforms. * Strong analytical, problem-solving, communication, and documentation skills. * Ability to work independently and collaborate effectively with cross-functional teams. Preferred Qualifications * Hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, or other Salesforce clouds. * Experience in automation testing using Copado Robotic Testing. * Experience using Copado Explorer for exploratory testing, test documentation, and test execution tracking. * Salesforce certifications such as Salesforce Administrator, Platform App Builder, or similar. * Copado certifications related to Copado Explorer or Copado Robotic Testing. * Experience with API testing tools such as Postman or SoapUI. * Exposure to CI/CD concepts from a QA validation perspective. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.