Technical Product Manager - Digital Profile Management Credit/Debit Cards

Req ID: 371142 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Product Manager - Digital Profile Management Credit/Debit Cards to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). Role Summary The Technical Product Manager (TPM) is part of an agile journey team and partners with the Business Line Product Manager to define success, measure outcomes, and deliver prioritized digital capabilities. This role translates business objectives into technical requirements and coordinates delivery across engineering, architecture, UX, and partner teams. This role supports a single product focused on Digital Profile Management for credit and debit card clients. Key Responsibilities Digital Profile Management Drive delivery of digital profile management capabilities that strengthen client security and improve the servicing experience for credit and debit card clients. Lead enhancements to: Verify and maintain accurate client contact information Simplify digital enrollment experiences Replace vendor‑based OTP solutions with secure, bank‑managed authentication methods Partner with the Product Manager to define success metrics, track outcomes, and align delivery to OKRs. Ensure solutions balance strong security controls with a seamless client experience. Core TPM Responsibilities Translate business epics into detailed technical stories with clear acceptance criteria. Manage backlog readiness, refinement, and prioritization. Collaborate with architects and engineers on solution design and delivery. Coordinate dependencies across teams and platforms. Validate end‑to‑end functionality prior to release. Support release readiness and Go / No‑Go activities. Act as a technical liaison across partner teams. Required Skills & Experience Strong experience with credit and debit card servicing platforms and processes. Experience working within Agile / Scrum teams. Experience delivering digital identity, authentication, or client security capabilities. Strong analytical and problem‑solving skills. Ability to manage complex, security‑focused initiatives. Strong written and verbal communication skills. Experience with HOGAN ICS or credit card CRMs Nice to Have Experience in financial services or other regulated industries. Systems analysis or technical product ownership background. Experience supporting digital profile, enrollment, or account servicing journeys About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. 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