Office Aide - Bronx Library Center (Part-Time)

United States·The BronxPart Timemid

OtherCenter

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Quick Summary

Key Responsibilities

Reporting to the Hub Manager,

Technical Tools

OtherCenter

Job Summary

The Adult English Language and Literacy Centers (AELLs) are the direct service providers of ESOL (English for Speakers of Other Languages) and adult literacy instruction for the Library. They use professional teachers to offer free instruction to adult patrons in reading, writing, speaking and listening from a 0 to 8th grade level. Through formal classes in language and literacy, as well as elective offerings in digital literacy, numeracy, and career development, and non enrollment options such as English conversation and citizenship preparation groups, AELLs are charged with the goal of expanding ESOL and adult literacy instruction in the Library. https://www.nypl.org/events/classes/english

The Library is seeking an Office Aide to provide quality customer service to our Library users. This position will be scheduled for 17.5 hours per week during public service hours.

Responsibilities:

Reporting to the Hub Manager, the Office Aide:

Works as part of a team to provide public service and assist with outreach activities
Provides assistance to patrons on the use of computers and other technology or software
Welcome patrons and respond to in-person inquiries related to the ESOL / Literacy unit
Answer phone and in-person inquiries
Check in/out books, maintain the print collection
Issue library cards
Maintain room reservation calendar
Provide administrative support to the Hub Manager and Intake Advisor including photocopying, maintaining calendars and organizing meetings, etc.
Order and maintain office supplies and program materials
Assist in student intake (student registration, pretesting, posttesting)
Maintain program files
Perform data entry (ASISTS rosters, test scores, etc.)
Performs related duties as required