Senior Manager, Audio Visual, SNFL

United States·New YorkFull Timesenior

OtherManager

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Quick Summary

Requirements Summary

Own: A reasonably attainable set of standards in the areas of audio, lighting, and video technology Determine audiovisual requirements,

Technical Tools

OtherManager

Overview
The Stavros Niarchos Foundation Library/SNFL is the largest circulating library in the NYPL system. This library is a vital hub for library patrons in and around the City of New York and serves as a bridge between our neighborhood libraries and in-depth research library collections.

Reporting to the Assistant Director, this position is responsible for managing audio/visual production and technological needs for a range of events and services in SNFL, including flagship evening programmatic activities. This position will coordinate with programming staff and internal departments to determine audiovisual and technological requirements, assist to ensure staffing and equipment needs are met, manage/perform the setup and operation of technology for any event, and perform staff and public technology training and assistance.

We are looking for someone we can count on to:

Own:

A reasonably attainable set of standards in the areas of audio, lighting, and video technology
Determine audiovisual requirements, to ensure staffing and equipment needs are met
Onsite setup and operation of audio visual equipment in coordination with AV Vendors. AV technologies remotely for virtual programming
Inform and consult on audiovisual needs throughout the Manhattan, Staten Island, and Bronx library branches
AV-related service and maintenance contracts
Room reservation and related support at SNFL

Teach:

Other teams and departments about AV production and best practices

Learn:

To understand Project Management best practices and tools
To keep up to date with advances in the field
The core roles and responsibilities that the AV team contributes to the operation of the Public Programs team and NYPL as an institution

Improve:

Best practices around AV production and protocols to lower expenses and utilize resources
All aspects of the event experience at NYPL for audience and participants
Programmatic experience through lighting and other resources
Information/data gathering and sharing

Some expectations for this role are that within:

1 month, this person will:

Learn Stage and Room Management responsibilities
Help create AV protocol documentation for part-time technicians
Plan for ongoing support and expansion of programmatic activities at SNFL

3 months, this person will:

Help ensure part-time technicians learn and understand library policies, institutional and team goals
Work to create more efficient workflows for the various event rooms and more effectively communicate with our cross-functional team colleagues

6 months and beyond, this person will:

Implement Stage Management responsibilities
Implement new managerial responsibilities with part-time technicians by participating in conducting regular feedback sessions, professional development, and resolving conflict
Tackle complex issues with innovation and creative problem solving for stakeholder alignment

Responsibilities

Manage AV equipment inventory, contracts, and scheduled maintenance
Support branch and program staff. Answers SNFL-related tickets from staff who need A/V assistance or advice
Train, manage, and schedule a team of full-and part-time AV technicians
Train, manage, and schedule a team of hourly computer technology aides
Coordinate with colleagues on live event production logistics
Organize, schedule, and track accessibility services for programs. Works with captioners, ASL interpreters, and other forms of accessibility
Make decisions related to production needs in coordination with the Facilities Department and Security teams
Engage with cross-functional teams and Senior Leadership
Participate in the hiring process related to new AV and technology roles. Includes interviewing and decision making for procurement of new team members
Manage SNFL room reservations
Provide expert AV consultation to branch staff across NYPL
Production manager administrative responsibilities include planning, executing, and distributing work orders and production schedules and other event day specific production documentation
Participate in information-gathering and decision-making around AV (in particular video) considering industry best practices while operating in an environment of limited resources and possibly conflicting needs and goals
Perform other related duties as necessary