Partnerships Associate

• →Track and log performance for both influencer and UGC creators — content delivery, posting timelines, and campaign results.
• →Keep the SLA tracking sheet, influencer/creator database, and Monday.com boards current, logging stage changes and status updates as they happen.
• →Flag underperforming or at-risk creators to the Head of Partnerships.

• Research and build lists of influencer and UGC creators aligned with brand positioning.
• Send outreach using approved templates and processes.
• Serve as the regular point of contact for creators on routine matters — scheduling, reminders, product/shipment questions, and follow-ups.
• Escalate anything sensitive (cancellations, disputes, rate pushback, non-standard requests) to the Head of Partnerships rather than responding directly.

• Prepare, populate, and send contracts for both influencer and UGC creators using only pre-approved formats, terms, and rates.
• Ensure every contract matches the approved template exactly, with no terms altered.
• Collect and verify creator details required to complete and issue each contract.

• Submit approved invoices for influencer and UGC creators into the invoicing group.
• Ensure each invoice is complete and accurate before submission, and that approval has been granted first.
• Support tracking and documentation of creator payments in coordination with finance.

• Log and track creator deliverables and submission timelines, chasing outstanding submissions using approved messaging.
• Route submitted content and revision requests between creators and the creative team.
• Keep deliverable status current across sheets and Monday.com.

• Support day-to-day operation of the Superfiliate platform (outreach, onboarding, whitelisting) within the setup configured by the Head of Partnerships.
• Coordinate with creative, operations, and order management so creators receive correct product shipments and campaign details.
• Provide general administrative and coordination support across the partnerships workflow.

• Daily tracking of creator performance, sheets, SLA records, and Monday.com boards
• Prospecting, list-building, and template-based outreach for both influencer and UGC creators
• Routine, ongoing communication with creators (scheduling, reminders, product/shipment questions)
• Contract preparation and issuance (approved formats, terms, and rates only)
• Submitting approved invoices
• Logging and chasing deliverables and submission timelines

• Rate-setting or negotiation of any kind
• Setting or approving contract terms or formats
• Cancellations, terminations, or any sensitive/non-standard creator conversation
• Dispute resolution or issue mitigation
• Ownership or configuration of the Superfiliate platform
• Stakeholder management with leadership or external partners

• Strong attention to detail and accuracy in high-volume tracking, contracts, and invoices
• Clear, friendly written communication for ongoing creator outreach and follow-ups
• Good judgment on when to handle something directly versus when to escalate
• Comfort with repetitive, consistent, same-day record-keeping
• Familiarity with creator marketing, influencer/UGC, or social media ecosystems is a plus
• Experience with Monday.com, Google Sheets, or similar tracking tools is preferred

Outcome of the Role
Keep the influencer and UGC partnership pipeline well-organized, accurate, and current — clean tracking, timely and friendly creator communication, correctly prepared contracts, and properly processed invoices. Reliable execution at this level removes the day-today operational load from the Head of Partnerships, freeing them to focus on negotiation, strategy, and anything sensitive within a creator relationship.