Sr. Data Analyst, Providers

Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.

The Senior Data Analyst, Providers plays a critical role in partnering with cross-functional leaders to shape and deliver Octave's provider analytics strategy. In this role, you will be responsible for defining key provider and clinical performance metrics, generating insights, and building scalable data models and analytics products that empower teams to make data-informed decisions. The ideal candidate is both a thinker and a doer who thrives in ambiguity, deeply understands clinical and operational workflows, and is passionate about using data to improve patient outcomes and provider performance.

• →Partner closely with clinical, operations, product, and engineering teams to identify key business problems and develop analytics solutions that drive growth and innovation.
• →Develop dashboards, reporting, and self-service tools that enable teams to monitor performance and make data-informed decisions.
• →Communicate insights and recommendations clearly to both technical and non-technical stakeholders and guide understanding of clinical quality and provider product needs.
• →Collaborate with peers to design and maintain data models within Octave’s data warehouse to ensure reliable, scalable datasets that support analytics across the organization.
• →Leverage AI tools as a core part of daily work (drafting, research, iteration) to improve efficiency, quality, and decision-making.

• Analytical and problem-solving skills to translate complex clinical workflows and operational processes into scalable data and reporting frameworks.
• Ability to connect data insights to business strategy and communicate findings clearly to a wide range of audiences.
• Self-directed curiosity; a knack for asking the right questions and comfortably navigating ambiguity to answer them.
• Able to confidently and independently drive projects from conception to completion.
• Deep understanding of clinical data, including treatment modalities, clinical notes, patient assessment data, and care pathways.
• Track record of improving clinical KPIs, such as patient engagement, treatment adherence, outcome measurement, and operational efficiency through data-driven insights.
• Strong understanding of healthcare data privacy regulations (e.g., HIPAA) and best practices for handling sensitive patient information.
• Comfort using AI tools in day-to-day workflows, with a willingness to continuously rethink and improve how work gets done.
• Curiosity and openness to experimenting with new tools and approaches; prior experience with AI tools is a plus.

• 4+ years working in analytics / data science, preferably at a start-up or a technology-focused healthcare company.
• 4+ years of hands-on experience performing analysis and complex data transformations with SQL.
• Experience manipulating large data sets and uncovering insights utilizing disparate data sources and tools.
• Experience using clinical data tools and platforms (e.g., electronic medical records systems, patient assessment collection tools) and data visualization tools like Tableau and Hex to track and analyze clinical performance and outcomes.
• Experience with healthcare quality metrics, patient satisfaction, and care effectiveness measurement.
• Experience with dbt / Git / Python / R is a plus.

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate information on company provided laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.

As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.