Client Engagement Analyst

• Maintain accurate client, opportunity and pipeline information in Salesforce.
• Prepare reports, dashboards, meeting materials and presentations that help our teams stay informed about business development activity.
• Coordinate Client Engagement meetings, including agendas, materials, schedules and follow-up items.
• Provide administrative support for client meetings, networking opportunities and business development activities.
• Assist with the planning and logistics for client appreciation events, industry events and other relationship-building activities.
• Track client engagement activities and help ensure appropriate follow-up is completed and documented.
• Coordinate client satisfaction surveys and maintain accurate client contact information.
• Monitor designated sources for potential business opportunities and route relevant information to the appropriate team.
• Provide ongoing administrative and organizational support to the Vice President of Client Engagement.

• 3+ years of administrative, business development support, client engagement, , CRM administration, project administration or similar experience.
• Experience with Salesforce or another CRM system strongly preferred.
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Exceptional organizational skills and attention to detail.
• Comfort working with data, reports, technology and recurring deadlines.
• Ability to manage multiple priorities and follow through without constant direction.
• Strong written and verbal communication skills.
• Professional and comfortable interacting with employees and clients at all levels.
• Construction, commercial real estate, architecture/engineering or professional services experience is a plus.

You'll probably enjoy this position if you're the person who naturally keeps things organized, notices when information is missing and follows through until something is complete.

You don't need to be a salesperson. You do need to understand that accurate information, strong organization, timely follow-up and attention to detail all contribute to creating an exceptional client experience.

At OSC, relationships matter—with our clients, our trade partners and our employees. Our employees have consistently recognized us as a Houston Top Workplace, and we've built a culture around Customer Focus, Kindness & Respect, Clean & Safe, Urgency, and Excellence.

Our benefits include:

• Medical, dental and vision coverage
• 401(k) with a 5% company match and immediate vesting
• Performance bonus program
• Paid time off and paid holidays
• Life and disability insurance
• Employee Assistance Program
• Training and professional development opportunities
• A collaborative, people-focused work environment

This is a great opportunity for someone who enjoys being the organizational backbone of a team and wants to see how their work directly supports client relationships and the continued growth of the company.